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    Indonesian E-Commerce: Examining E-CRM, Browsing, Satisfaction and Loyalty by Suyanto Suyanto, Widarto Rachbini, Harimurti Wulandjani, Aully Grashinta, Emi Rahmawati

    Published 2024-10-01
    Subjects: “…Electronic Customer Relationship Management, Hedonic Browsing, Utilitarian Browsing, e-Satisfaction, e-Loyalty, Online Shopping…”
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    Are Shared-Goal Congruence, Customer Relationship Management, and Customer Relationship Advantages Matter to Leverage Firm Performance? Indonesia Cases on Retail by Mahfudz Mahfudz, Kardison Lumban Batu, Aulia Vidya Almadanaa

    Published 2025-01-01
    Subjects: “…customer relationship management, suppler relationship management, goal congruency, green supply chain management, firm performance…”
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    Article