Construction and application of a multi-objective rolling horizon optimization mathematical model in intelligent dispatching for telecom operators by LI Fang, MA Xiaoliang, LIU Ying, LI Yuan, XIN Sheng

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Binary Classification of Customer’s Online Purchasing Behavior Using Machine Learning by Ahmad Aldelemy, Raed A. Abd-Alhameed

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New challenges for banking, financial services and insurance by Radić Nikola

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Enabling the Encoding of Manuscripts within the DTABf: Extension and Modularization of the Format by Susanne Haaf, Christian Thomas

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Construction and application of a quantitative efficiency assessment model for green AI in intelligent customer service systems by MA Xiaoliang, LIU Ying, ZHAO Ruqiang, YANG Bangxing, GAO Jie, DENG Congjian

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The DTA “Base Format”: A TEI Subset for the Compilation of a Large Reference Corpus of Printed Text from Multiple Sources by Susanne Haaf, Alexander Geyken, Frank Wiegand

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The Relationship between the Factors Affecting Customer Satisfaction for Dairy Products with Path Analysis (Case Study: Golestan Pegah Company) by Toktam Sadat Hedayati

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The role of social media marketing and brand experience in increasing brand loyalty through customer engagement for mpv car users in Medan by Indawati Lestari, Desy Astrid Anindya, Finta Aramita

Subjects: “…sosial media marketing, brand experience, customer engagement, brand loyalty…”
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Toward a Model for Marking up Non-SI Units and Measurements by Naoki Kokaze, Kiyonori Nagasaki, Makoto Gotō, Yuta Hashimoto, A. Charles Muller, Masahiro Shimoda

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Greenwashing – The Dark Side of Eco-Friendly Marketing. A Case Study from Slovakia by Andrea Seberíni, Katarína Izáková, Miroslava Tokovská

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The mediator role of customer satisfaction in the effect of gastronomic image on behavioral intention by Gökhan Onat, Ebru Guneren

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Construction of Internet of things customer data platform based on OLAP technology by Yue GUO, Yue LONG, Xun ZHANG, Yang QU

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The Role of Different Emotional States of Customers on Food Preferences by Mahmood Ghanbari, Kambiz Heidarzadeh Hanzaee, Behnaz Khodayari, Maryam Khalili Araghi

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Müşteri Sadakati Oluşturmada Müşterinin AlgıladığıDeğer, Memnuniyet ve Rakip İşletmeye Geçme Maliyeti: Bir Spor Merkezinde İstatiksel Uygulama by Habibe Yelda Şener, Sema Behdioğlu

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Training T-shaped translational scientists by Molly Wasko, Kathryn Allen Nearing, Stacey L. Neves, Amy Carrillo, Julie Rainwater, Jennifer A. Croker, Robert P. Kimberly

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Development And Validation of A Customer Relationship Scale For Airline Companies by Gisela Demo, Kesia Rozzett, Natasha Fogaça, Taila Souza

Subjects: “…customer relationship management…”
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Wetland Tourism Marketing: The Influence of Experience Dimensions and Memorable Tourism Experience on Tourist Loyalty of the Bakut Island Nature Tourism Park, Indonesia by Muhammad Naparin, Mahrus Aryadi, R. R. Yulianti Prihatiningrum, Suyatno Suyatnob

Subjects: “…Memorable Experience, Experience Dimensions, Customer Experience, Sustainable Wetland, Tourist Loyalty…”
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Exploring the effects of cognitive destination image attributes on tourist satisfaction and destination loyalty: a case study of Málaga, Spain by Vanesa F. Guzman-Parra, José Roberto Vila-Oblitas, Francisco Javier Maqueda-Lafuente

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Identifying and prioritizing appropriate strategies for customer loyalty in a mass environment (case study: clothing house) by Zahra Joorbonyan, Ali Sorourkhah, Seyyed Ahmad Edalatpanah

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The influence of cost on customer satisfaction in e-commerce logistics: Mediating roles of service quality, technology usage, transportation time, and production condition by Sasiprapha Asawawibul, Khahan Na-Nan, Kaptun Pinkajay, Nutt Jaturat, Yotsaphat Kittichotsatsawat, Bowei Hu

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