How can Customer Analytics Capabilities Influence Organizational Performance? A moderated mediation analysis by Alamir Costa Louro, Marcelo Moll Brandão, Jurij Jakli\u010D, Arthur Sarcinelli

Subjects: “…customer analytics capabilities…”
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Near and similar restaurants: competitors or allies? by Alexander Sánchez-Rodríguez, Margarita De Miguel-Guzmán, Gelmar García-Vidal, Rodobaldo Martínez-Vivar

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Assessment Of Service Quality And Consumer Satisfaction In A Hungarian Spa by Zsuzsanna Löke, Ernö Kovács, Zsuzsanna Bacsi

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Research and Application Analysis of Scenario-Based Electronic Channels for Enterprise Customers by Meng Zhao

Subjects: “…enterprise customer…”
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Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach by DOI: 10.7172/2449-6634.jmcbem.2023.1.3 Journal of Marketing and Consumer Behaviour in Emerging Markets 1(16)2023 39 (39–50) © 2023 Authors. This is an open access journal distributed under the Creative Commons BY 4.0 license (https://creativecommons.org/licenses/by/4.0/) Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach Daniel Dan

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A Machine Learning Method to improve Supplier Delivery Appointments in Supply Chain Industries by Anitha Palakshappa, Sumana Maradithaya, Charunayana V

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BUSINESS-TO-BUSINESS ADAPTATION – CUSTOMER PERSPECTIVE by Grzegorz Leszczyński

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Purchase intention of Millennial Muslims toward B2C e-commerce by Nur Rizqi Febriandika, Luthfiyatillah, Syed Marwan Mujahid bin Syed Azman

Subjects: “…Business to Customer…”
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Reshaping the experience of topical skincare products: A multisensory approach for promoting loyalty and adherence by Brayan Rodríguez, Ana Arboleda, Felipe Reinoso-Carvalho

Subjects: “…Multisensory customer experience…”
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The Value for the Consumer in Retail by Beatriz Cavalcante Chamie, Ana Akemi Ikeda

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The influence of store image on customer satisfaction: a case study of a shoe store by Tarsis Souza Silva, Janaina de Moura Engracia Giraldi

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SERVICE QUALITY AND CUSTOMER SATISFACTION THROUGH AIRQUAL DIMENSIONS: AN EMPIRICAL INVESTIGATION ON IRAQI AIRWAYS by Alaa S. Jameel

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Studying the anticipator of satisfaction in male customers of fitness centers by Mehdi Talebpour, Mojtaba Rajabı, Mohamad Ali Sahebkaran, Mohammad Mosalanejad

Subjects: “…customer's satisfaction…”
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Research on Smartphone Operation System Development by Yingqi Wei, Boqing Liang

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IMPLEMENTATION OF THE MARKETING ORIENTATION IN POLAND BY LIFE INSURANCE COMPANIES by Beata Nowotarska-Romaniak

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Facile universal strategy of presenting multifunctional short peptides for customizing desired surfaces by Ruofei Lu, Bingyang Zhao, Kaiyuan Huo, Hao Liu, Yang Wang, Xingjie Zan, Siwang Hu

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Roles of Service Quality and Religiosity in Determining Customers’ Retention in Islamic Banks: Empirical Evidence from Southwestern Afghanistan by Ziarmal Abdullah, Salina Kassim, Shamsullah Shams, Sharofiddin Ashurov

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Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities by Julia Kaidalova, Kurt Sandkuhl, Ulf Seigerroth

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Examining the communication model of customer participation and competitive business with social media based on brand in manufacturing and trading companies by javad mashhadizadeh, Farzad Karimi, Mojtaba aghajani

Subjects: “…customer engagement…”
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Spatial Intelligence in E-Commerce: Integrating Mobile Agents with GISs for a Dynamic Recommendation System by Mohamed Shili, Salah Hammedi, Mahmoud Elkhodr

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