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1
Sustainable customer experience design : co-creating experiences in events, tourism and hospitality /
Published 2018Subjects: “…Service industries Customer services. 9816…”
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2
Leading the customer experience : inspirational service leadership /
Published 2015Subjects: “…Customer services. 12848…”
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Book -
3
Leading the customer experience : inspirational service leadership /
Published 2015Subjects: “…Customer services. 12848…”
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4
Customer service : a parctical approach/
Published 2014Subjects: “…Customer service…”
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5
The Effect of Chatbot Usage on Customer Satisfaction: A Quantitative Study of Shopee, Tokopedia, and Lazada Using SmartPLS
Published 2025-01-01Subjects: Get full text
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6
Customer Service and Performance of Commercial Banks: A Case Study of Post Bank Kabale.
Published 2025Subjects: “…Customer Service…”
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7
Artificial Intelligence (AI) in the Banking Industry: A Review of Service Areas and Customer Service Journeys in Emerging Economies
Published 2024-09-01Subjects: Get full text
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8
An Examination of the Role of Social Media in Enhancing Customer Service: A Case Study of Trackers Safari Lodge
Published 2025Subjects: Get full text
Thesis -
9
Transformation of business under the influence of artificial intelligence
Published 2024-01-01Subjects: Get full text
Article -
10
Anthropomorphic service recovery: the panacea following service failure of automated CSAs
Published 2025-02-01Subjects: Get full text
Article