Enhancing customer satisfaction towards the service quality of Soekarno-Hatta International Airport using servqual and binary logistic regression
The world is experiencing rapid change, leading to transformations in human lifestyles that necessitate adaptation. However, the aviation industry appears to have reached a point of stagnation. Soekarno-Hatta International Airport must adapt to the new needs and demands of passengers by implementing...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Pembangunan Nasional "Veteran" Yogyakarta
2024-12-01
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| Series: | OPSI |
| Subjects: | |
| Online Access: | http://jurnal.upnyk.ac.id/index.php/opsi/article/view/11930 |
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