Strategy, information processing and scorecard models in the UK financial services sector
In the current turbulent business environment, quality information is required to ensure that companies achieve competitive advantage by using such information to make decisions more rapidly than their rivals. Scorecard models are employed increasingly to translate the mission and strategy of a comp...
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| Format: | Article |
| Language: | English |
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University of Borås
2001-01-01
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| Series: | Information Research: An International Electronic Journal |
| Subjects: | |
| Online Access: | http://informationr.net/ir/7-1/paper122.html |
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| _version_ | 1832572316470476800 |
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| author | Judith Broady-Preston; Tim Hayward |
| author_facet | Judith Broady-Preston; Tim Hayward |
| author_sort | Judith Broady-Preston; Tim Hayward |
| collection | DOAJ |
| description | In the current turbulent business environment, quality information is required to ensure that companies achieve competitive advantage by using such information to make decisions more rapidly than their rivals. Scorecard models are employed increasingly to translate the mission and strategy of a company into a comprehensive set of performance measures, providing the framework for a strategic management system. Presented here are the results of a British Library Research and Innovation Centre funded project which examined the role of information in the strategic management of UK retail banks. All the banks surveyed used scorecard models of some description, principally to ease blockages in information flow. Information gathering and analysis activities were perceived as necessary elements of the work of all managers, especially when viewed in conjunction with the trend towards bottom-up strategy formulation in companies. |
| format | Article |
| id | doaj-art-fedb234905404ec2ba29e8fc479fdb85 |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2001-01-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-fedb234905404ec2ba29e8fc479fdb852025-02-02T10:56:13ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132001-01-0171122Strategy, information processing and scorecard models in the UK financial services sectorJudith Broady-Preston; Tim HaywardIn the current turbulent business environment, quality information is required to ensure that companies achieve competitive advantage by using such information to make decisions more rapidly than their rivals. Scorecard models are employed increasingly to translate the mission and strategy of a company into a comprehensive set of performance measures, providing the framework for a strategic management system. Presented here are the results of a British Library Research and Innovation Centre funded project which examined the role of information in the strategic management of UK retail banks. All the banks surveyed used scorecard models of some description, principally to ease blockages in information flow. Information gathering and analysis activities were perceived as necessary elements of the work of all managers, especially when viewed in conjunction with the trend towards bottom-up strategy formulation in companies.http://informationr.net/ir/7-1/paper122.htmlcompetitive advantageinformationqualitydecisionsbalanced scorecardperformance measuresstrategic managementUKUnited Kingdomretail banksbankssurveyscorecard modelsinformation flowinformation gatheringinformation analysismanagerscompaniesfinancial servicesinformation processing |
| spellingShingle | Judith Broady-Preston; Tim Hayward Strategy, information processing and scorecard models in the UK financial services sector Information Research: An International Electronic Journal competitive advantage information quality decisions balanced scorecard performance measures strategic management UK United Kingdom retail banks banks survey scorecard models information flow information gathering information analysis managers companies financial services information processing |
| title | Strategy, information processing and scorecard models in the UK financial services sector |
| title_full | Strategy, information processing and scorecard models in the UK financial services sector |
| title_fullStr | Strategy, information processing and scorecard models in the UK financial services sector |
| title_full_unstemmed | Strategy, information processing and scorecard models in the UK financial services sector |
| title_short | Strategy, information processing and scorecard models in the UK financial services sector |
| title_sort | strategy information processing and scorecard models in the uk financial services sector |
| topic | competitive advantage information quality decisions balanced scorecard performance measures strategic management UK United Kingdom retail banks banks survey scorecard models information flow information gathering information analysis managers companies financial services information processing |
| url | http://informationr.net/ir/7-1/paper122.html |
| work_keys_str_mv | AT judithbroadyprestontimhayward strategyinformationprocessingandscorecardmodelsintheukfinancialservicessector |