‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information
Objectives To understand how essential workers with confirmed infections responded to information on COVID-19.Design Qualitative analysis of semistructured interviews conducted in collaboration with the national contact tracing management programme in Ireland.Setting Semistructured interviews conduc...
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| Format: | Article |
| Language: | English |
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BMJ Publishing Group
2022-07-01
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| Series: | BMJ Open |
| Online Access: | https://bmjopen.bmj.com/content/12/7/e061583.full |
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| author | Yanbing Chen Claire Buckley Elizabeth Alvarez Conor Buggy Mark Roe Mary Codd Anne Drummond Carolyn Ingram Penpatra Sripaiboonkij Carla Perrotta Mary Archibald Vicky Downey Natalia Rachwal |
| author_facet | Yanbing Chen Claire Buckley Elizabeth Alvarez Conor Buggy Mark Roe Mary Codd Anne Drummond Carolyn Ingram Penpatra Sripaiboonkij Carla Perrotta Mary Archibald Vicky Downey Natalia Rachwal |
| author_sort | Yanbing Chen |
| collection | DOAJ |
| description | Objectives To understand how essential workers with confirmed infections responded to information on COVID-19.Design Qualitative analysis of semistructured interviews conducted in collaboration with the national contact tracing management programme in Ireland.Setting Semistructured interviews conducted via telephone and Zoom Meetings.Participants 18 people in Ireland with laboratory confirmed SARS-CoV-2 infections using real-time PCR testing of oropharyngeal and nasopharyngeal swabs. All individuals were identified as part of workplace outbreaks defined as ≥2 individuals with epidemiologically linked infections.Results A total of four high-order themes were identified: (1) accessing essential information early, (2) responses to emerging ‘infodemic’, (3) barriers to ongoing engagement and (4) communication strategies. Thirteen lower order or subthemes were identified and agreed on by the researchers.Conclusions Our findings provide insights into how people infected with COVID-19 sought and processed related health information throughout the pandemic. We describe strategies used to navigate excessive and incomplete information and how perceptions of information providers evolve overtime. These results can inform future communication strategies on COVID-19. |
| format | Article |
| id | doaj-art-feb6e6a016054ff695dbe2376324d0e6 |
| institution | Kabale University |
| issn | 2044-6055 |
| language | English |
| publishDate | 2022-07-01 |
| publisher | BMJ Publishing Group |
| record_format | Article |
| series | BMJ Open |
| spelling | doaj-art-feb6e6a016054ff695dbe2376324d0e62025-01-30T16:20:09ZengBMJ Publishing GroupBMJ Open2044-60552022-07-0112710.1136/bmjopen-2022-061583‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health informationYanbing Chen0Claire Buckley1Elizabeth Alvarez2Conor Buggy3Mark Roe4Mary Codd5Anne Drummond6Carolyn Ingram7Penpatra Sripaiboonkij8Carla Perrotta9Mary Archibald10Vicky Downey11Natalia Rachwal12School of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, University College Cork, Cork, Ireland2 Department of Health Research Methods, Evidence and Impact, McMaster University, Hamilton, Ontario, CanadaSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy and Sport Sciences, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandSchool of Public Health, Physiotherapy, and Sports Science, University College Dublin, Dublin, IrelandObjectives To understand how essential workers with confirmed infections responded to information on COVID-19.Design Qualitative analysis of semistructured interviews conducted in collaboration with the national contact tracing management programme in Ireland.Setting Semistructured interviews conducted via telephone and Zoom Meetings.Participants 18 people in Ireland with laboratory confirmed SARS-CoV-2 infections using real-time PCR testing of oropharyngeal and nasopharyngeal swabs. All individuals were identified as part of workplace outbreaks defined as ≥2 individuals with epidemiologically linked infections.Results A total of four high-order themes were identified: (1) accessing essential information early, (2) responses to emerging ‘infodemic’, (3) barriers to ongoing engagement and (4) communication strategies. Thirteen lower order or subthemes were identified and agreed on by the researchers.Conclusions Our findings provide insights into how people infected with COVID-19 sought and processed related health information throughout the pandemic. We describe strategies used to navigate excessive and incomplete information and how perceptions of information providers evolve overtime. These results can inform future communication strategies on COVID-19.https://bmjopen.bmj.com/content/12/7/e061583.full |
| spellingShingle | Yanbing Chen Claire Buckley Elizabeth Alvarez Conor Buggy Mark Roe Mary Codd Anne Drummond Carolyn Ingram Penpatra Sripaiboonkij Carla Perrotta Mary Archibald Vicky Downey Natalia Rachwal ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information BMJ Open |
| title | ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information |
| title_full | ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information |
| title_fullStr | ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information |
| title_full_unstemmed | ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information |
| title_short | ‘Communication, that is the key’: a qualitative investigation of how essential workers with COVID-19 responded to public health information |
| title_sort | communication that is the key a qualitative investigation of how essential workers with covid 19 responded to public health information |
| url | https://bmjopen.bmj.com/content/12/7/e061583.full |
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