The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation

Background People with low back pain (LBP) are often recommended to self-manage their condition, but it can be challenging without support. Digital health interventions (DHIs) have shown promise in supporting self-management of LBP, but little is known about healthcare providers’ (HCPs) engagement i...

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Main Authors: Mette Jensen Stochkendahl, Barbara I Nicholl, Karen Wood, Frances S Mair, Paul Jarle Mork, Karen Søgaard, Charlotte DN Rasmussen
Format: Article
Language:English
Published: SAGE Publishing 2025-01-01
Series:Digital Health
Online Access:https://doi.org/10.1177/20552076241313159
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author Mette Jensen Stochkendahl
Barbara I Nicholl
Karen Wood
Frances S Mair
Paul Jarle Mork
Karen Søgaard
Charlotte DN Rasmussen
author_facet Mette Jensen Stochkendahl
Barbara I Nicholl
Karen Wood
Frances S Mair
Paul Jarle Mork
Karen Søgaard
Charlotte DN Rasmussen
author_sort Mette Jensen Stochkendahl
collection DOAJ
description Background People with low back pain (LBP) are often recommended to self-manage their condition, but it can be challenging without support. Digital health interventions (DHIs) have shown promise in supporting self-management of LBP, but little is known about healthcare providers’ (HCPs) engagement in implementing these. Aims We aimed to examine HCPs’ engagement in patient recruitment for the selfBACK app clinical trial and explore their perceptions of the app. Methods In a mixed-methods design, we conducted a process evaluation alongside the selfBACK trial, triangulating quantitative data from trial recruitment logs and a vignette-based survey, and qualitative data from trial procedure documents, interviews with HCPs, and survey free-text responses. From 2019 to 2020, we recruited 57 HCPs from Norway and 39 health clinics in Denmark and collected quantitative and qualitative data in parallel. Results were integrated using displays. Results Overall, 825 patients were recruited by the HCPs. The vignette-based survey showed high agreement among HCPs (n = 62) with the self-management plans generated by the app (84.1–88.9%) but also highlighted concerns about tailoring and content. Interviews with HCPs (n = 19) revealed challenges with recruitment due to busy schedules, competing tasks, and varying levels of interest and engagement in the study. Conclusions The study identified factors that impact HCPs’ engagement in recruiting patients for the selfBACK trial and highlighted overall positive views of the selfBACK app, although some concerns about the content and tailoring of the app were raised. Understanding HCP motivations and workload is crucial for the successful implementation of DHIs in clinical practice.
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spelling doaj-art-fe150dad5f0a423597f57893cb9b14502025-01-22T11:03:32ZengSAGE PublishingDigital Health2055-20762025-01-011110.1177/20552076241313159The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluationMette Jensen Stochkendahl0Barbara I Nicholl1Karen Wood2Frances S Mair3Paul Jarle Mork4Karen Søgaard5Charlotte DN Rasmussen6 Chiropractic Knowledge Hub, Denmark School of Health and Wellbeing, College of Medical, Veterinary and Life Sciences, , Glasgow, UK School of Health and Wellbeing, College of Medical, Veterinary and Life Sciences, , Glasgow, UK School of Health and Wellbeing, College of Medical, Veterinary and Life Sciences, , Glasgow, UK , Trondheim, Norway Department of Sports Science and Clinical Biomechanics, Center for Muscle and Joint Health, , Denmark , Copenhagen, DenmarkBackground People with low back pain (LBP) are often recommended to self-manage their condition, but it can be challenging without support. Digital health interventions (DHIs) have shown promise in supporting self-management of LBP, but little is known about healthcare providers’ (HCPs) engagement in implementing these. Aims We aimed to examine HCPs’ engagement in patient recruitment for the selfBACK app clinical trial and explore their perceptions of the app. Methods In a mixed-methods design, we conducted a process evaluation alongside the selfBACK trial, triangulating quantitative data from trial recruitment logs and a vignette-based survey, and qualitative data from trial procedure documents, interviews with HCPs, and survey free-text responses. From 2019 to 2020, we recruited 57 HCPs from Norway and 39 health clinics in Denmark and collected quantitative and qualitative data in parallel. Results were integrated using displays. Results Overall, 825 patients were recruited by the HCPs. The vignette-based survey showed high agreement among HCPs (n = 62) with the self-management plans generated by the app (84.1–88.9%) but also highlighted concerns about tailoring and content. Interviews with HCPs (n = 19) revealed challenges with recruitment due to busy schedules, competing tasks, and varying levels of interest and engagement in the study. Conclusions The study identified factors that impact HCPs’ engagement in recruiting patients for the selfBACK trial and highlighted overall positive views of the selfBACK app, although some concerns about the content and tailoring of the app were raised. Understanding HCP motivations and workload is crucial for the successful implementation of DHIs in clinical practice.https://doi.org/10.1177/20552076241313159
spellingShingle Mette Jensen Stochkendahl
Barbara I Nicholl
Karen Wood
Frances S Mair
Paul Jarle Mork
Karen Søgaard
Charlotte DN Rasmussen
The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation
Digital Health
title The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation
title_full The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation
title_fullStr The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation
title_full_unstemmed The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation
title_short The engagement of healthcare providers in implementing the selfBACK randomised controlled trial – A mixed-methods process evaluation
title_sort engagement of healthcare providers in implementing the selfback randomised controlled trial a mixed methods process evaluation
url https://doi.org/10.1177/20552076241313159
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