Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods

One of the learning innovations developed by Padjadjaran University is a community-based learning method and local potential applied to arts and entrepreneurship courses (OKK). In order to improve the quality of academic services in the learning process it is necessary to analyze student satisfactio...

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Main Authors: Ahmad Thoriq, In In Hanidah, Wahyu Gunawan
Format: Article
Language:English
Published: Universitas Negeri Malang 2019-09-01
Series:JPP (Jurnal Pendidikan dan Pembelajaran)
Subjects:
Online Access:https://journal2.um.ac.id/index.php/jpp/article/view/7241
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author Ahmad Thoriq
In In Hanidah
Wahyu Gunawan
author_facet Ahmad Thoriq
In In Hanidah
Wahyu Gunawan
author_sort Ahmad Thoriq
collection DOAJ
description One of the learning innovations developed by Padjadjaran University is a community-based learning method and local potential applied to arts and entrepreneurship courses (OKK). In order to improve the quality of academic services in the learning process it is necessary to analyze student satisfaction. The research design used in this study was a cross sectional study with a total sample of 133 first-degree students selected using the convenience sampling method. Data on satisfaction and expectations were collected through questionnaires and processed using the Importance Performance Analysis (IPA) and Custumer Satisfaction Index (CSI) which were then analyzed descriptively. Based on the results of the IPA analysis, the attributes that enter into quadrant I (top priority) are improvement in creativity and thinking patterns (c2) and understanding of culture, art, and local sports (c6), quadrant II (maintaining achievement), that is caring (c4 ) and the increase in soft skills (c7), quadrant III (low priority), namely the effectiveness of implementation (c1) and the spirit of entrepreneurship (c5), quadrant IV (excessive), namely teamwork (c3). Overall student satisfaction with the seven attributes that affected the implementation of OKK lectures was 74.20%.
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spelling doaj-art-f9e34487ece3498c87d69c39ecef28d92025-08-20T02:27:38ZengUniversitas Negeri MalangJPP (Jurnal Pendidikan dan Pembelajaran)2302-996X2580-23132019-09-01251343910.17977/um047v25i12018p0344008Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential MethodsAhmad Thoriq0In In Hanidah1Wahyu Gunawan2Universitas PadjadjaranUniversitas PadjadjaranUniversitas PadjadjaranOne of the learning innovations developed by Padjadjaran University is a community-based learning method and local potential applied to arts and entrepreneurship courses (OKK). In order to improve the quality of academic services in the learning process it is necessary to analyze student satisfaction. The research design used in this study was a cross sectional study with a total sample of 133 first-degree students selected using the convenience sampling method. Data on satisfaction and expectations were collected through questionnaires and processed using the Importance Performance Analysis (IPA) and Custumer Satisfaction Index (CSI) which were then analyzed descriptively. Based on the results of the IPA analysis, the attributes that enter into quadrant I (top priority) are improvement in creativity and thinking patterns (c2) and understanding of culture, art, and local sports (c6), quadrant II (maintaining achievement), that is caring (c4 ) and the increase in soft skills (c7), quadrant III (low priority), namely the effectiveness of implementation (c1) and the spirit of entrepreneurship (c5), quadrant IV (excessive), namely teamwork (c3). Overall student satisfaction with the seven attributes that affected the implementation of OKK lectures was 74.20%.https://journal2.um.ac.id/index.php/jpp/article/view/7241student satisfactionimportance performance analysiscommunity based divisionlocal potential
spellingShingle Ahmad Thoriq
In In Hanidah
Wahyu Gunawan
Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods
JPP (Jurnal Pendidikan dan Pembelajaran)
student satisfaction
importance performance analysis
community based division
local potential
title Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods
title_full Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods
title_fullStr Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods
title_full_unstemmed Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods
title_short Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods
title_sort analysis and strategy to improve student satisfaction on community based learning and local potential methods
topic student satisfaction
importance performance analysis
community based division
local potential
url https://journal2.um.ac.id/index.php/jpp/article/view/7241
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AT ininhanidah analysisandstrategytoimprovestudentsatisfactiononcommunitybasedlearningandlocalpotentialmethods
AT wahyugunawan analysisandstrategytoimprovestudentsatisfactiononcommunitybasedlearningandlocalpotentialmethods