Exploring the Satisfaction and Dissatisfaction Factors Derived from Food and Beverage Services of Thermal Hotels
The increase in supply and demand in thermal tourism has led to the intensification of competition. This situation causes the thermal hotels to spend more effort on issues such as understanding customer expectations and providing customer satisfaction. Food and beverage services have great importanc...
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| Format: | Article |
| Language: | ces |
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University of South Bohemia
2018-12-01
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| Series: | DETUROPE |
| Subjects: | |
| Online Access: | http://www.deturope.eu/img/upload/content_53181379.pdf |
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