The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland

PURPOSE: The paper aims to investigate the contribution of intellectual capital to banks' competitive and financial performance. METHODOLOGY: The paper uses data retrieved from a research survey. The questionnaire on IC contribution to banks' competitive performance was applied to executiv...

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Main Authors: Monika Klimontowicz, Justyna Majewska
Format: Article
Language:English
Published: Cognitione Foundation for the Dissemination of Knowledge and Science 2022-01-01
Series:Journal of Entrepreneurship, Management and Innovation
Subjects:
Online Access:https://jemi.edu.pl/uploadedFiles/file/all-issues/vol18/issue2/JEMI_Vol18_Issue2_2022_Article4.pdf
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author Monika Klimontowicz
Justyna Majewska
author_facet Monika Klimontowicz
Justyna Majewska
author_sort Monika Klimontowicz
collection DOAJ
description PURPOSE: The paper aims to investigate the contribution of intellectual capital to banks' competitive and financial performance. METHODOLOGY: The paper uses data retrieved from a research survey. The questionnaire on IC contribution to banks' competitive performance was applied to executive managers of retail banks operating in the Polish banking market. The data collected for the assessment of financial performance were retrieved from banks' annual reports and referred to each year from 2012 to 2019. The data were analyzed by Principal Axis Factor Analysis (PAF) and Partial Least Squares Structural Equation Modelling (PLS-SEM). FINDINGS: The results revealed that banks' competitive and financial performance depends on both the intellectual capital and environmental factors. The relation between financial performance and intellectual capital is positively mediated by competitive performance, and environmental factors can affect the strength of this relationship. The findings show that applying the resource-based theory might not be sufficient to gain a competitive advantage and sustainable market position in the case of banks. IMPLICATIONS: The results develop IC knowledge and prove the necessity to conduct systematic research on their importance for creating value for customers and gaining competitive advantage. They also provide direction for banks' decision-makers concerning factors that should be taken into account to create competitive advantage, market performance, and efficiency. The Polish banking market has transformed from undeveloped and non-competitive into a developed and competitive one during the last few decades. Thus, the results also have implications for other companies operating in transition markets as their competitiveness depends on understanding which factors should be the foundation for their market strategy and their competitiveness and efficiency to become a developed one. ORIGINALITY AND VALUE: The majority of the IC research concentrate on developed countries, and very little is known about developing and transition countries that were successful on their journey. Most of the research has focused on identifying and measuring IC components and the relationship between them. Usually, the research presents the state of the art and it is based on financial reports. However, the extent to which IC impacts competitive and financial performance in banking markets has been relatively rare. To the authors' best knowledge, this is the first study to examine empirically the relationship between intellectual capital, environment, competitive performance, and efficiency in a transformed banking market in Europe, which analyses the IC contribution over a few years' perspectives.
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spelling doaj-art-f840d657c93244199b299da759b7dd122025-02-03T11:06:50ZengCognitione Foundation for the Dissemination of Knowledge and ScienceJournal of Entrepreneurship, Management and Innovation2299-73262022-01-0118210513610.7341/20221824The contribution of intellectual capital to banks' competitive and financial performance: The evidence from PolandMonika Klimontowicz0Justyna Majewska1Ph.D. Hab., Department of Banking and Financial Markets, Faculty of Finance, University of Economics in Katowice, ul. 1 Maja 50, 40-287 Katowice, PolandPh.D., Department of Demography and Economic Statistics, Faculty of Informatics and Communication, University of Economics in Katowice, ul. 1 Maja 50, 40-287 Katowice, PolandPURPOSE: The paper aims to investigate the contribution of intellectual capital to banks' competitive and financial performance. METHODOLOGY: The paper uses data retrieved from a research survey. The questionnaire on IC contribution to banks' competitive performance was applied to executive managers of retail banks operating in the Polish banking market. The data collected for the assessment of financial performance were retrieved from banks' annual reports and referred to each year from 2012 to 2019. The data were analyzed by Principal Axis Factor Analysis (PAF) and Partial Least Squares Structural Equation Modelling (PLS-SEM). FINDINGS: The results revealed that banks' competitive and financial performance depends on both the intellectual capital and environmental factors. The relation between financial performance and intellectual capital is positively mediated by competitive performance, and environmental factors can affect the strength of this relationship. The findings show that applying the resource-based theory might not be sufficient to gain a competitive advantage and sustainable market position in the case of banks. IMPLICATIONS: The results develop IC knowledge and prove the necessity to conduct systematic research on their importance for creating value for customers and gaining competitive advantage. They also provide direction for banks' decision-makers concerning factors that should be taken into account to create competitive advantage, market performance, and efficiency. The Polish banking market has transformed from undeveloped and non-competitive into a developed and competitive one during the last few decades. Thus, the results also have implications for other companies operating in transition markets as their competitiveness depends on understanding which factors should be the foundation for their market strategy and their competitiveness and efficiency to become a developed one. ORIGINALITY AND VALUE: The majority of the IC research concentrate on developed countries, and very little is known about developing and transition countries that were successful on their journey. Most of the research has focused on identifying and measuring IC components and the relationship between them. Usually, the research presents the state of the art and it is based on financial reports. However, the extent to which IC impacts competitive and financial performance in banking markets has been relatively rare. To the authors' best knowledge, this is the first study to examine empirically the relationship between intellectual capital, environment, competitive performance, and efficiency in a transformed banking market in Europe, which analyses the IC contribution over a few years' perspectives.https://jemi.edu.pl/uploadedFiles/file/all-issues/vol18/issue2/JEMI_Vol18_Issue2_2022_Article4.pdfintellectual capitalcompetitive performancefinancial performanceic surveyprincipal axis factor analysispartial least squares structural equation modeling
spellingShingle Monika Klimontowicz
Justyna Majewska
The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
Journal of Entrepreneurship, Management and Innovation
intellectual capital
competitive performance
financial performance
ic survey
principal axis factor analysis
partial least squares structural equation modeling
title The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
title_full The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
title_fullStr The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
title_full_unstemmed The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
title_short The contribution of intellectual capital to banks' competitive and financial performance: The evidence from Poland
title_sort contribution of intellectual capital to banks competitive and financial performance the evidence from poland
topic intellectual capital
competitive performance
financial performance
ic survey
principal axis factor analysis
partial least squares structural equation modeling
url https://jemi.edu.pl/uploadedFiles/file/all-issues/vol18/issue2/JEMI_Vol18_Issue2_2022_Article4.pdf
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