Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems

Industry 4.0 in the contemporary operating context carries important sources of complexity. This context generates both traditional risks and emerging risks that must be managed. The management of these risks includes both industrial risks and occupational risks, since they are heavily interlinked....

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Main Authors: F. Brocal, C. González, D. Komljenovic, P. F. Katina, Miguel A. Sebastián
Format: Article
Language:English
Published: Wiley 2019-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2019/2089763
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author F. Brocal
C. González
D. Komljenovic
P. F. Katina
Miguel A. Sebastián
author_facet F. Brocal
C. González
D. Komljenovic
P. F. Katina
Miguel A. Sebastián
author_sort F. Brocal
collection DOAJ
description Industry 4.0 in the contemporary operating context carries important sources of complexity. This context generates both traditional risks and emerging risks that must be managed. The management of these risks includes both industrial risks and occupational risks, since they are heavily interlinked. The human factor can be considered the main link between both types of risks. Thus, understanding risks originating from human errors and organizational weaknesses as causes of accidents and other disruptions in complex systems requires elaborating sophisticated modeling approaches. Therefore, the objective of this paper is to propose an organizational and human performance approach to improve the emerging risk management linked to the complex systems, like as Human-Machine Interactions (HMI) and Human-Robot Interaction (HRI). To fulfill this objective, we first introduce the concept of emerging risk linked to human factor. Then, we introduce the concept of emerging risk management in the Industry 4.0 context. Under this complex context, we expose the concept considering the current models of risk management. Finally, we discuss how enhancing human and organizational performance can be achieved through risk management in complex systems linked to Industry 4.0. Therefore, we conclude that while Industry 4.0 brings numerous advantages, it must contend with emerging risks and challenges associated with organizational and human factors. These emerging risks include industrial risks as well as occupational risks. Moreover, the human factor aspect of Industry 4.0 is directly linked to industrial emerging and occupational emerging via context of operations. To cope with these new challenges, it is necessary to develop new approaches. One of such approaches is Complex System Governance. This approach is discussed along with the need for adequate organizational and human performance models dealing with, for example, experience from other domains such as nuclear, space, aviation, and petrochemical.
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spelling doaj-art-f5533c4f1a634e75978f89b92cdb47492025-02-03T05:43:57ZengWileyComplexity1076-27871099-05262019-01-01201910.1155/2019/20897632089763Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex SystemsF. Brocal0C. González1D. Komljenovic2P. F. Katina3Miguel A. Sebastián4Department of Physics, Systems Engineering and Signal Theory, Escuela Politécnica Superior, Universidad de Alicante, Campus de Sant Vicent del Raspeig s/n, 03690, Sant Vicent del Raspeig, Alicante, SpainManufacturing and Construction Engineering Department, ETS de Ingenieros Industriales, Universidad Nacional de Educación a Distancia, Calle Juan del Rosal, 12, 28040 Madrid, SpainInstitut de Recherche d’Hydro-Québec (IREQ), 1800, boul. Lionel-Boulet, Varennes, J3X 1S1, CanadaDepartment of Informatics and Engineering Systems, University of South Carolina Upstate, 800 University Way, Media 211, Spartanburg, SC 29303, USAManufacturing and Construction Engineering Department, ETS de Ingenieros Industriales, Universidad Nacional de Educación a Distancia, Calle Juan del Rosal, 12, 28040 Madrid, SpainIndustry 4.0 in the contemporary operating context carries important sources of complexity. This context generates both traditional risks and emerging risks that must be managed. The management of these risks includes both industrial risks and occupational risks, since they are heavily interlinked. The human factor can be considered the main link between both types of risks. Thus, understanding risks originating from human errors and organizational weaknesses as causes of accidents and other disruptions in complex systems requires elaborating sophisticated modeling approaches. Therefore, the objective of this paper is to propose an organizational and human performance approach to improve the emerging risk management linked to the complex systems, like as Human-Machine Interactions (HMI) and Human-Robot Interaction (HRI). To fulfill this objective, we first introduce the concept of emerging risk linked to human factor. Then, we introduce the concept of emerging risk management in the Industry 4.0 context. Under this complex context, we expose the concept considering the current models of risk management. Finally, we discuss how enhancing human and organizational performance can be achieved through risk management in complex systems linked to Industry 4.0. Therefore, we conclude that while Industry 4.0 brings numerous advantages, it must contend with emerging risks and challenges associated with organizational and human factors. These emerging risks include industrial risks as well as occupational risks. Moreover, the human factor aspect of Industry 4.0 is directly linked to industrial emerging and occupational emerging via context of operations. To cope with these new challenges, it is necessary to develop new approaches. One of such approaches is Complex System Governance. This approach is discussed along with the need for adequate organizational and human performance models dealing with, for example, experience from other domains such as nuclear, space, aviation, and petrochemical.http://dx.doi.org/10.1155/2019/2089763
spellingShingle F. Brocal
C. González
D. Komljenovic
P. F. Katina
Miguel A. Sebastián
Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems
Complexity
title Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems
title_full Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems
title_fullStr Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems
title_full_unstemmed Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems
title_short Emerging Risk Management in Industry 4.0: An Approach to Improve Organizational and Human Performance in the Complex Systems
title_sort emerging risk management in industry 4 0 an approach to improve organizational and human performance in the complex systems
url http://dx.doi.org/10.1155/2019/2089763
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