Exploring Determinants of Attraction and Helpfulness of Online Product Review: A Consumer Behaviour Perspective
To assist filtering and sorting massive review messages, this paper attempts to examine the determinants of review attraction and helpfulness. Our analysis divides consumers’ reading process into “notice stage” and “comprehend stage” and considers the impact of “explicit information” and “implicit i...
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Main Authors: | Xu Chen, Jie Sheng, Xiaojun Wang, Jiangshan Deng |
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Format: | Article |
Language: | English |
Published: |
Wiley
2016-01-01
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Series: | Discrete Dynamics in Nature and Society |
Online Access: | http://dx.doi.org/10.1155/2016/9354519 |
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