Schmutz, P., Heinz, S., Métrailler, Y., & Opwis, K. Cognitive Load in eCommerce Applications—Measurement and Effects on User Satisfaction. Wiley.
Chicago Style (17th ed.) CitationSchmutz, Peter, Silvia Heinz, Yolanda Métrailler, and Klaus Opwis. Cognitive Load in ECommerce Applications—Measurement and Effects on User Satisfaction. Wiley.
MLA (9th ed.) CitationSchmutz, Peter, et al. Cognitive Load in ECommerce Applications—Measurement and Effects on User Satisfaction. Wiley.
Warning: These citations may not always be 100% accurate.