Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance
In a dynamic context, where market requirements and needs change often, it is important for companies to adapt to new demands as quickly as possible to continue to be successful. To be able to face numerous challenges, however, organizations need to focus on the needs of their employees, with their...
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| Format: | Article |
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MDPI AG
2025-01-01
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| Series: | Behavioral Sciences |
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| author | Andreea Barbu Mirona Ana Maria Ichimov Iustina Cristina Costea-Marcu Gheorghe Militaru Dana Corina Deselnicu Georgiana Moiceanu |
| author_facet | Andreea Barbu Mirona Ana Maria Ichimov Iustina Cristina Costea-Marcu Gheorghe Militaru Dana Corina Deselnicu Georgiana Moiceanu |
| author_sort | Andreea Barbu |
| collection | DOAJ |
| description | In a dynamic context, where market requirements and needs change often, it is important for companies to adapt to new demands as quickly as possible to continue to be successful. To be able to face numerous challenges, however, organizations need to focus on the needs of their employees, with their satisfaction being an intermediate objective in achieving performance. Since technology is a pillar of each business field, the aim of this study is to explore employees’ perspectives on the use of technology at work, analyzing its main roles within the company, the benefits it provides from the employees’ viewpoint and its implications for satisfaction and performance. To achieve this objective, the authors used existing results in the literature that indicated several methods for the analysis of this subject, and continued with qualitative focus group research that involved six employees working both in hybrid and remote setups, within companies providing services in the engineering area. Thus, in this qualitative study, the needs and preferences of engineering employees are analyzed towards the efficiency of work activities, the improvement of team collaboration, as well as the role of digital technologies in facilitating communication and collecting feedback. Also, the research results address the support of personal and professional development and emphasize the importance of balance between personal and professional life through workplace flexibility—an aspect relatively unexplored in the specialized literature. Apart from the theoretical contributions that the study offers for the development of the literature, the results of this research offer a practical perspective for companies in the field of engineering, suggesting future research directions and recommendations for optimizing performance and increasing the level of employee satisfaction through the implementation of appropriate and personalized digital solutions. |
| format | Article |
| id | doaj-art-f299e7d9aa8d4915958a6a5a0ab00a3f |
| institution | Kabale University |
| issn | 2076-328X |
| language | English |
| publishDate | 2025-01-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Behavioral Sciences |
| spelling | doaj-art-f299e7d9aa8d4915958a6a5a0ab00a3f2025-01-24T13:22:43ZengMDPI AGBehavioral Sciences2076-328X2025-01-011514510.3390/bs15010045Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and PerformanceAndreea Barbu0Mirona Ana Maria Ichimov1Iustina Cristina Costea-Marcu2Gheorghe Militaru3Dana Corina Deselnicu4Georgiana Moiceanu5Faculty of Entrepreneurship, Business Engineering and Management, National University of Science and Technology POLITEHNICA Bucharest, 060042 Bucharest, RomaniaFaculty of Entrepreneurship, Business Engineering and Management, National University of Science and Technology POLITEHNICA Bucharest, 060042 Bucharest, RomaniaFaculty of Entrepreneurship, Business Engineering and Management, National University of Science and Technology POLITEHNICA Bucharest, 060042 Bucharest, RomaniaFaculty of Entrepreneurship, Business Engineering and Management, National University of Science and Technology POLITEHNICA Bucharest, 060042 Bucharest, RomaniaFaculty of Entrepreneurship, Business Engineering and Management, National University of Science and Technology POLITEHNICA Bucharest, 060042 Bucharest, RomaniaFaculty of Entrepreneurship, Business Engineering and Management, National University of Science and Technology POLITEHNICA Bucharest, 060042 Bucharest, RomaniaIn a dynamic context, where market requirements and needs change often, it is important for companies to adapt to new demands as quickly as possible to continue to be successful. To be able to face numerous challenges, however, organizations need to focus on the needs of their employees, with their satisfaction being an intermediate objective in achieving performance. Since technology is a pillar of each business field, the aim of this study is to explore employees’ perspectives on the use of technology at work, analyzing its main roles within the company, the benefits it provides from the employees’ viewpoint and its implications for satisfaction and performance. To achieve this objective, the authors used existing results in the literature that indicated several methods for the analysis of this subject, and continued with qualitative focus group research that involved six employees working both in hybrid and remote setups, within companies providing services in the engineering area. Thus, in this qualitative study, the needs and preferences of engineering employees are analyzed towards the efficiency of work activities, the improvement of team collaboration, as well as the role of digital technologies in facilitating communication and collecting feedback. Also, the research results address the support of personal and professional development and emphasize the importance of balance between personal and professional life through workplace flexibility—an aspect relatively unexplored in the specialized literature. Apart from the theoretical contributions that the study offers for the development of the literature, the results of this research offer a practical perspective for companies in the field of engineering, suggesting future research directions and recommendations for optimizing performance and increasing the level of employee satisfaction through the implementation of appropriate and personalized digital solutions.https://www.mdpi.com/2076-328X/15/1/45employee satisfactiondigital solutionsorganizational performanceworkplace technology |
| spellingShingle | Andreea Barbu Mirona Ana Maria Ichimov Iustina Cristina Costea-Marcu Gheorghe Militaru Dana Corina Deselnicu Georgiana Moiceanu Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance Behavioral Sciences employee satisfaction digital solutions organizational performance workplace technology |
| title | Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance |
| title_full | Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance |
| title_fullStr | Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance |
| title_full_unstemmed | Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance |
| title_short | Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance |
| title_sort | exploring employee perspectives on workplace technology usage roles and implications for satisfaction and performance |
| topic | employee satisfaction digital solutions organizational performance workplace technology |
| url | https://www.mdpi.com/2076-328X/15/1/45 |
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