Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study

Community pharmacies have expanded to include new services such as health screenings and medication reviews. However, developing and implementing new applications tends to be challenging and entails comprehensive planning by multiple stakeholders. This qualitative study explores stakeholders’ perspe...

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Main Authors: Khalid S. Alghamdi, Mahdi H. Alsugoor, Max Petzold, Laith Hussain-Alkhateeb, Christina Ljungberg Persson
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Global Public Health
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Online Access:https://www.tandfonline.com/doi/10.1080/17441692.2025.2452218
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author Khalid S. Alghamdi
Mahdi H. Alsugoor
Max Petzold
Laith Hussain-Alkhateeb
Christina Ljungberg Persson
author_facet Khalid S. Alghamdi
Mahdi H. Alsugoor
Max Petzold
Laith Hussain-Alkhateeb
Christina Ljungberg Persson
author_sort Khalid S. Alghamdi
collection DOAJ
description Community pharmacies have expanded to include new services such as health screenings and medication reviews. However, developing and implementing new applications tends to be challenging and entails comprehensive planning by multiple stakeholders. This qualitative study explores stakeholders’ perspectives of these new services and identifies perceived barriers or facilitators for implementing practice changes. The study held four focus group discussions with 27 stakeholders and was conducted in Al Baha province, Saudi Arabia. Participants described community pharmacy services as traditional and limited to dispensing prescriptions. Several barriers were identified, including a lack of public awareness, public privacy and confidentiality concerns, and inadequate communication and collaboration between community pharmacists and physicians. According to the participants, free training programmes and continuing education for community pharmacists (with a focus on independent and small-chain community pharmacies) and financial support from the government could facilitate extending the roles played by community pharmacists. Another suggestion was that implementing standards for accreditation could create a competitive environment for community pharmacies, granting them well-deserved privileges and enhancing public confidence in the quality and safety of pharmaceutical care. Developing interprofessional policy is also vital, as this would allow community pharmacies to integrate into the health system.
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spelling doaj-art-f26ec54c2c114ba8af33777942ba2ef42025-01-18T14:36:02ZengTaylor & Francis GroupGlobal Public Health1744-16921744-17062025-12-0120110.1080/17441692.2025.2452218Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative studyKhalid S. Alghamdi0Mahdi H. Alsugoor1Max Petzold2Laith Hussain-Alkhateeb3Christina Ljungberg Persson4Department of Community Medicine and Public Health, Gothenburg University, Gothenburg, SwedenDepartment of Emergency Medical Services, Faculty of Health Sciences, Umm Al-Qura University, Mecca, Saudi ArabiaDepartment of Community Medicine and Public Health, Gothenburg University, Gothenburg, SwedenDepartment of Community Medicine and Public Health, Gothenburg University, Gothenburg, SwedenDepartment of Community Medicine and Public Health, Gothenburg University, Gothenburg, SwedenCommunity pharmacies have expanded to include new services such as health screenings and medication reviews. However, developing and implementing new applications tends to be challenging and entails comprehensive planning by multiple stakeholders. This qualitative study explores stakeholders’ perspectives of these new services and identifies perceived barriers or facilitators for implementing practice changes. The study held four focus group discussions with 27 stakeholders and was conducted in Al Baha province, Saudi Arabia. Participants described community pharmacy services as traditional and limited to dispensing prescriptions. Several barriers were identified, including a lack of public awareness, public privacy and confidentiality concerns, and inadequate communication and collaboration between community pharmacists and physicians. According to the participants, free training programmes and continuing education for community pharmacists (with a focus on independent and small-chain community pharmacies) and financial support from the government could facilitate extending the roles played by community pharmacists. Another suggestion was that implementing standards for accreditation could create a competitive environment for community pharmacies, granting them well-deserved privileges and enhancing public confidence in the quality and safety of pharmaceutical care. Developing interprofessional policy is also vital, as this would allow community pharmacies to integrate into the health system.https://www.tandfonline.com/doi/10.1080/17441692.2025.2452218Community pharmaciesservicesbarrierspublic healthSaudi ArabiaSDG 3: Good health and well-being
spellingShingle Khalid S. Alghamdi
Mahdi H. Alsugoor
Max Petzold
Laith Hussain-Alkhateeb
Christina Ljungberg Persson
Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study
Global Public Health
Community pharmacies
services
barriers
public health
Saudi Arabia
SDG 3: Good health and well-being
title Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study
title_full Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study
title_fullStr Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study
title_full_unstemmed Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study
title_short Multi-stakeholder perspectives of community pharmacies’ extended services in Al Baha province, Saudi Arabia: A qualitative study
title_sort multi stakeholder perspectives of community pharmacies extended services in al baha province saudi arabia a qualitative study
topic Community pharmacies
services
barriers
public health
Saudi Arabia
SDG 3: Good health and well-being
url https://www.tandfonline.com/doi/10.1080/17441692.2025.2452218
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