Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam
As a response to the global digital transformation trend, e-learning has been chosen as a critical method in corporate training worldwide due to its efficiency and flexibility. However, the adoption of an e-learning system is limited in developing countries, particularly in enterprises. In such a co...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2025-01-01
|
| Series: | Foundations of Management |
| Subjects: | |
| Online Access: | https://doi.org/10.2478/fman-2024-0023 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832570331386085376 |
|---|---|
| author | BUI Tuyen Quang NGUYEN Ngoc Minh NGUYEN Phuong Mai |
| author_facet | BUI Tuyen Quang NGUYEN Ngoc Minh NGUYEN Phuong Mai |
| author_sort | BUI Tuyen Quang |
| collection | DOAJ |
| description | As a response to the global digital transformation trend, e-learning has been chosen as a critical method in corporate training worldwide due to its efficiency and flexibility. However, the adoption of an e-learning system is limited in developing countries, particularly in enterprises. In such a context, this research examines factors affecting e-learning adoption in the Vietnamese telecommunications industry. A research model was developed based on the technology acceptance model (TAM), adding three antecedents: management support, technical support, and course quality. Using data collected from 248 employees working in the industry, we ran a structural equation modeling analysis to test seven proposed hypotheses. Our findings showed that perceived usefulness and perceived ease of use mediate the impact of management support, technical support, and course quality on e-learning adoption. Based on our findings, we proposed several suggestions to improve the e-learning system and promote the adoption of elearning in Vietnamese companies. |
| format | Article |
| id | doaj-art-f18239c5121748f490f9f88e8cb6f867 |
| institution | Kabale University |
| issn | 2300-5661 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Foundations of Management |
| spelling | doaj-art-f18239c5121748f490f9f88e8cb6f8672025-02-02T15:48:06ZengSciendoFoundations of Management2300-56612025-01-0116137939010.2478/fman-2024-0023Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in VietnamBUI Tuyen Quang0NGUYEN Ngoc Minh1NGUYEN Phuong Mai2University of Economics and Business, Vietnam National University Hanoi, Hanoi, VIETNAMViettel Academy, Viettel Group, Hanoi, VIETNAMInternational School, Vietnam National University Hanoi, Hanoi, VIETNAMAs a response to the global digital transformation trend, e-learning has been chosen as a critical method in corporate training worldwide due to its efficiency and flexibility. However, the adoption of an e-learning system is limited in developing countries, particularly in enterprises. In such a context, this research examines factors affecting e-learning adoption in the Vietnamese telecommunications industry. A research model was developed based on the technology acceptance model (TAM), adding three antecedents: management support, technical support, and course quality. Using data collected from 248 employees working in the industry, we ran a structural equation modeling analysis to test seven proposed hypotheses. Our findings showed that perceived usefulness and perceived ease of use mediate the impact of management support, technical support, and course quality on e-learning adoption. Based on our findings, we proposed several suggestions to improve the e-learning system and promote the adoption of elearning in Vietnamese companies.https://doi.org/10.2478/fman-2024-0023corporate traininge-learningtechnology acceptance model (tam)telecommunication industryvietnami20l96m12m15 |
| spellingShingle | BUI Tuyen Quang NGUYEN Ngoc Minh NGUYEN Phuong Mai Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam Foundations of Management corporate training e-learning technology acceptance model (tam) telecommunication industry vietnam i20 l96 m12 m15 |
| title | Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam |
| title_full | Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam |
| title_fullStr | Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam |
| title_full_unstemmed | Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam |
| title_short | Determinants of E-Learning Adoption: Evidence from the Telecommunications Industry in Vietnam |
| title_sort | determinants of e learning adoption evidence from the telecommunications industry in vietnam |
| topic | corporate training e-learning technology acceptance model (tam) telecommunication industry vietnam i20 l96 m12 m15 |
| url | https://doi.org/10.2478/fman-2024-0023 |
| work_keys_str_mv | AT buituyenquang determinantsofelearningadoptionevidencefromthetelecommunicationsindustryinvietnam AT nguyenngocminh determinantsofelearningadoptionevidencefromthetelecommunicationsindustryinvietnam AT nguyenphuongmai determinantsofelearningadoptionevidencefromthetelecommunicationsindustryinvietnam |