Towards formal evaluation of collaborative work
<br><b>Introduction.</b> Computer Supported Cooperative Work (CSCW) projects are difficult to evaluate when implemented at most organizations. There are many variables and some of these are qualitative and hard to assess. However, there are other variables that could be measured a...
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| Language: | English |
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University of Borås
2006-01-01
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| Series: | Information Research: An International Electronic Journal |
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| Online Access: | http://informationr.net/ir/11-4/paper271.html |
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| author | R. Baeza-Yates J.A. Pino |
| author_facet | R. Baeza-Yates J.A. Pino |
| author_sort | R. Baeza-Yates |
| collection | DOAJ |
| description | <br><b>Introduction.</b> Computer Supported Cooperative Work (CSCW) projects are difficult to evaluate when implemented at most organizations. There are many variables and some of these are qualitative and hard to assess. However, there are other variables that could be measured and, thus, for a specific CSCW system, management could have a performance estimate. <br><b>Method.</b> A groupware application is modelled, focusing on the work done and time spent on the collaboration. <br><b>Analysis.</b> The following variables and their relations are studied: quality of the outcomes, number of people involved and time spent on the overall task, and total work done. <br><b>Results.</b> An application - collaborative retrieval - is formalized to illustrate the model. For this application, a specific heuristic is proposed to the case when many people search for the same information, thereby increasing the recall and precision of the answer. The evaluation methodology is applied to this case, showing some experimental results. <br><b>Conclusion.</b> We present an initial attempt to formally evaluate performance measures related to CSCW applications. |
| format | Article |
| id | doaj-art-ef60a99c132448e3b52dc96c970522ab |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2006-01-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-ef60a99c132448e3b52dc96c970522ab2025-02-02T21:34:08ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132006-01-01114271Towards formal evaluation of collaborative workR. Baeza-YatesJ.A. Pino<br><b>Introduction.</b> Computer Supported Cooperative Work (CSCW) projects are difficult to evaluate when implemented at most organizations. There are many variables and some of these are qualitative and hard to assess. However, there are other variables that could be measured and, thus, for a specific CSCW system, management could have a performance estimate. <br><b>Method.</b> A groupware application is modelled, focusing on the work done and time spent on the collaboration. <br><b>Analysis.</b> The following variables and their relations are studied: quality of the outcomes, number of people involved and time spent on the overall task, and total work done. <br><b>Results.</b> An application - collaborative retrieval - is formalized to illustrate the model. For this application, a specific heuristic is proposed to the case when many people search for the same information, thereby increasing the recall and precision of the answer. The evaluation methodology is applied to this case, showing some experimental results. <br><b>Conclusion.</b> We present an initial attempt to formally evaluate performance measures related to CSCW applications.http://informationr.net/ir/11-4/paper271.htmlA method for the evaluation of collaborative work |
| spellingShingle | R. Baeza-Yates J.A. Pino Towards formal evaluation of collaborative work Information Research: An International Electronic Journal A method for the evaluation of collaborative work |
| title | Towards formal evaluation of collaborative work |
| title_full | Towards formal evaluation of collaborative work |
| title_fullStr | Towards formal evaluation of collaborative work |
| title_full_unstemmed | Towards formal evaluation of collaborative work |
| title_short | Towards formal evaluation of collaborative work |
| title_sort | towards formal evaluation of collaborative work |
| topic | A method for the evaluation of collaborative work |
| url | http://informationr.net/ir/11-4/paper271.html |
| work_keys_str_mv | AT rbaezayates towardsformalevaluationofcollaborativework AT japino towardsformalevaluationofcollaborativework |