THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based...
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| Format: | Article |
| Language: | English |
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Dalat University
2023-04-01
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| Series: | Tạp chí Khoa học Đại học Đà Lạt |
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| Online Access: | https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116 |
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| _version_ | 1832557678539309056 |
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| author | Thi Thu Huong Hoang Hoang Nam Vu Thi Khanh Chi Nguyen |
| author_facet | Thi Thu Huong Hoang Hoang Nam Vu Thi Khanh Chi Nguyen |
| author_sort | Thi Thu Huong Hoang |
| collection | DOAJ |
| description | E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets. |
| format | Article |
| id | doaj-art-ef111fd6afe14b299d519f2f84bf543c |
| institution | Kabale University |
| issn | 0866-787X |
| language | English |
| publishDate | 2023-04-01 |
| publisher | Dalat University |
| record_format | Article |
| series | Tạp chí Khoa học Đại học Đà Lạt |
| spelling | doaj-art-ef111fd6afe14b299d519f2f84bf543c2025-02-03T03:29:27ZengDalat UniversityTạp chí Khoa học Đại học Đà Lạt0866-787X2023-04-0132910.37569/DalatUniversity.13.4S.1116(2023)1171THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETSThi Thu Huong Hoang0Hoang Nam Vu1Thi Khanh Chi Nguyen2Foreign Trade UniversityForeign Trade UniversityForeign Trade UniversityE-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets.https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116data securityintention to use e-walletssecurity riskssecurity trustsocial influence. |
| spellingShingle | Thi Thu Huong Hoang Hoang Nam Vu Thi Khanh Chi Nguyen THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS Tạp chí Khoa học Đại học Đà Lạt data security intention to use e-wallets security risks security trust social influence. |
| title | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_full | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_fullStr | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_full_unstemmed | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_short | THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS |
| title_sort | impact of data security on the intention of vietnamese consumers to use e wallets |
| topic | data security intention to use e-wallets security risks security trust social influence. |
| url | https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116 |
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