State intervention and tourism business resilience: Exploring firm-level crisis responses

Business resilience and government intervention are critical in navigating crises. Guided by resilience theory and concepts of state intervention in global crises, this article examines firm-level strategies to the Covid-19 pandemic. The qualitative findings decipher adaptive resilience and business...

Full description

Saved in:
Bibliographic Details
Main Authors: Joo-Ee Gan, Joann P.S. Lim, Alexander Trupp, Wai Ching Poon
Format: Article
Language:English
Published: Elsevier 2024-11-01
Series:Annals of Tourism Research Empirical Insights
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666957924000247
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850244710333939712
author Joo-Ee Gan
Joann P.S. Lim
Alexander Trupp
Wai Ching Poon
author_facet Joo-Ee Gan
Joann P.S. Lim
Alexander Trupp
Wai Ching Poon
author_sort Joo-Ee Gan
collection DOAJ
description Business resilience and government intervention are critical in navigating crises. Guided by resilience theory and concepts of state intervention in global crises, this article examines firm-level strategies to the Covid-19 pandemic. The qualitative findings decipher adaptive resilience and business survival strategies concerning cashflow management, human resource management, management of current liabilities, asset management, and alternative business avenues. Government intervention included financial assistance, wage subsidy, loan moratorium, and other stimulus measures. Findings reveal mixed responses, highlighting the need for tailored and effective government intervention. The study extends resilience theory by integrating state intervention as an external driver of adaptive resilience, thereby providing a holistic understanding of resilience in crises. Practical implications provide policy-makers with insights on more effective crisis response strategies.
format Article
id doaj-art-eccdbba6fc7c4bc6b4b28ec201652a78
institution OA Journals
issn 2666-9579
language English
publishDate 2024-11-01
publisher Elsevier
record_format Article
series Annals of Tourism Research Empirical Insights
spelling doaj-art-eccdbba6fc7c4bc6b4b28ec201652a782025-08-20T01:59:39ZengElsevierAnnals of Tourism Research Empirical Insights2666-95792024-11-015210014210.1016/j.annale.2024.100142State intervention and tourism business resilience: Exploring firm-level crisis responsesJoo-Ee Gan0Joann P.S. Lim1Alexander Trupp2Wai Ching Poon3School of Hospitality and Service Management, Sunway University, No. 5 Jalan Universiti, Bandar Sunway, 47500, Selangor, Malaysia; Corresponding author.School of Hospitality, Tourism and Events, Taylor's University, No. 1 Jalan Taylor's, 47500 Subang Jaya, Selangor, MalaysiaSchool of Hospitality and Service Management, Sunway University, No. 5 Jalan Universiti, Bandar Sunway, 47500, Selangor, MalaysiaCentre of Social Innovation, Institute of Self-Sustainable Building, Management and Humanities Department, Universiti Teknologi PETRONAS, 32610 Seri Iskandar, Perak, MalaysiaBusiness resilience and government intervention are critical in navigating crises. Guided by resilience theory and concepts of state intervention in global crises, this article examines firm-level strategies to the Covid-19 pandemic. The qualitative findings decipher adaptive resilience and business survival strategies concerning cashflow management, human resource management, management of current liabilities, asset management, and alternative business avenues. Government intervention included financial assistance, wage subsidy, loan moratorium, and other stimulus measures. Findings reveal mixed responses, highlighting the need for tailored and effective government intervention. The study extends resilience theory by integrating state intervention as an external driver of adaptive resilience, thereby providing a holistic understanding of resilience in crises. Practical implications provide policy-makers with insights on more effective crisis response strategies.http://www.sciencedirect.com/science/article/pii/S2666957924000247Adaptive resilienceCrisis managementEconomic stimulusGovernment interventionMalaysiaTourism business
spellingShingle Joo-Ee Gan
Joann P.S. Lim
Alexander Trupp
Wai Ching Poon
State intervention and tourism business resilience: Exploring firm-level crisis responses
Annals of Tourism Research Empirical Insights
Adaptive resilience
Crisis management
Economic stimulus
Government intervention
Malaysia
Tourism business
title State intervention and tourism business resilience: Exploring firm-level crisis responses
title_full State intervention and tourism business resilience: Exploring firm-level crisis responses
title_fullStr State intervention and tourism business resilience: Exploring firm-level crisis responses
title_full_unstemmed State intervention and tourism business resilience: Exploring firm-level crisis responses
title_short State intervention and tourism business resilience: Exploring firm-level crisis responses
title_sort state intervention and tourism business resilience exploring firm level crisis responses
topic Adaptive resilience
Crisis management
Economic stimulus
Government intervention
Malaysia
Tourism business
url http://www.sciencedirect.com/science/article/pii/S2666957924000247
work_keys_str_mv AT jooeegan stateinterventionandtourismbusinessresilienceexploringfirmlevelcrisisresponses
AT joannpslim stateinterventionandtourismbusinessresilienceexploringfirmlevelcrisisresponses
AT alexandertrupp stateinterventionandtourismbusinessresilienceexploringfirmlevelcrisisresponses
AT waichingpoon stateinterventionandtourismbusinessresilienceexploringfirmlevelcrisisresponses