Evaluation of the Supply Process in Public Hospitals: A Qualitative Study

Purpose: The purpose of this qualitative study is to examine the healthcare supply process in public hospitals in a multi-dimensional manner and to reveal the weaknesses and strengths in this process.Method: This qualitative study was conducted among stakeholders with sufficient knowledge and experi...

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Main Authors: Demet Kavak, Şafak Çınar, Ugur Ugrak, Fırat Seyhan
Format: Article
Language:English
Published: Sanayi ve Teknoloji Bakanlığı 2025-01-01
Series:Verimlilik Dergisi
Subjects:
Online Access:https://dergipark.org.tr/tr/download/article-file/3981369
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author Demet Kavak
Şafak Çınar
Ugur Ugrak
Fırat Seyhan
author_facet Demet Kavak
Şafak Çınar
Ugur Ugrak
Fırat Seyhan
author_sort Demet Kavak
collection DOAJ
description Purpose: The purpose of this qualitative study is to examine the healthcare supply process in public hospitals in a multi-dimensional manner and to reveal the weaknesses and strengths in this process.Method: This qualitative study was conducted among stakeholders with sufficient knowledge and experience about healthcare supply processes in public hospitals. Within this research scope, semi-structured interviews were conducted with 14 participants determined using purposeful and snowball sampling methods. The data was analyzed using the thematic coding method with an inductive interpretive phenomenology approach. Nvivo 2020 software was used during the analysis process.Findings: The current legislation in Türkiye was observed to allow for various supply methods. The open tender method was determined to be the best cost-advantage one in terms of economy of scale. However, it may cause a decrease in material quality. Therefore, well-designed specifications and qualified human resources play an essential role in the supply process.Originality: This study reveals the possible negative effects of a cost-oriented approach in the supply process on quality in public hospitals. Additionally, the necessity of quality human resources in the supply process of healthcare was identified as an important problem. Informal structures were also emphasized among suppliers, which may disrupt the competitive environment.
format Article
id doaj-art-ec4155757d664c66afbbe06b969b8235
institution Kabale University
issn 1013-1388
language English
publishDate 2025-01-01
publisher Sanayi ve Teknoloji Bakanlığı
record_format Article
series Verimlilik Dergisi
spelling doaj-art-ec4155757d664c66afbbe06b969b82352025-01-28T08:37:49ZengSanayi ve Teknoloji BakanlığıVerimlilik Dergisi1013-13882025-01-0159110111410.51551/verimlilik.1495743417Evaluation of the Supply Process in Public Hospitals: A Qualitative StudyDemet Kavakhttps://orcid.org/0000-0002-0760-9551Şafak Çınar0https://orcid.org/0000-0003-1472-3931Ugur Ugrak1https://orcid.org/0000-0002-6043-835XFırat Seyhan2https://orcid.org/0000-0002-9065-2381SAĞLIK BİLİMLERİ ÜNİVERSİTESİ, GÜLHANE SAĞLIK MESLEK YÜKSEKOKULU (ANKARA)SAĞLIK BİLİMLERİ ÜNİVERSİTESİ, GÜLHANE SAĞLIK MESLEK YÜKSEKOKULU (ANKARA)SAĞLIK BİLİMLERİ ÜNİVERSİTESİPurpose: The purpose of this qualitative study is to examine the healthcare supply process in public hospitals in a multi-dimensional manner and to reveal the weaknesses and strengths in this process.Method: This qualitative study was conducted among stakeholders with sufficient knowledge and experience about healthcare supply processes in public hospitals. Within this research scope, semi-structured interviews were conducted with 14 participants determined using purposeful and snowball sampling methods. The data was analyzed using the thematic coding method with an inductive interpretive phenomenology approach. Nvivo 2020 software was used during the analysis process.Findings: The current legislation in Türkiye was observed to allow for various supply methods. The open tender method was determined to be the best cost-advantage one in terms of economy of scale. However, it may cause a decrease in material quality. Therefore, well-designed specifications and qualified human resources play an essential role in the supply process.Originality: This study reveals the possible negative effects of a cost-oriented approach in the supply process on quality in public hospitals. Additionally, the necessity of quality human resources in the supply process of healthcare was identified as an important problem. Informal structures were also emphasized among suppliers, which may disrupt the competitive environment.https://dergipark.org.tr/tr/download/article-file/3981369sağlık yönetimihastane lojistiğitedarik sürecihealth managementhospital logisticssupply chain
spellingShingle Demet Kavak
Şafak Çınar
Ugur Ugrak
Fırat Seyhan
Evaluation of the Supply Process in Public Hospitals: A Qualitative Study
Verimlilik Dergisi
sağlık yönetimi
hastane lojistiği
tedarik süreci
health management
hospital logistics
supply chain
title Evaluation of the Supply Process in Public Hospitals: A Qualitative Study
title_full Evaluation of the Supply Process in Public Hospitals: A Qualitative Study
title_fullStr Evaluation of the Supply Process in Public Hospitals: A Qualitative Study
title_full_unstemmed Evaluation of the Supply Process in Public Hospitals: A Qualitative Study
title_short Evaluation of the Supply Process in Public Hospitals: A Qualitative Study
title_sort evaluation of the supply process in public hospitals a qualitative study
topic sağlık yönetimi
hastane lojistiği
tedarik süreci
health management
hospital logistics
supply chain
url https://dergipark.org.tr/tr/download/article-file/3981369
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AT safakcınar evaluationofthesupplyprocessinpublichospitalsaqualitativestudy
AT ugurugrak evaluationofthesupplyprocessinpublichospitalsaqualitativestudy
AT fıratseyhan evaluationofthesupplyprocessinpublichospitalsaqualitativestudy