Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation

In a highly competitive and challenging business environment, knowledge has been recognized as the lifeblood of any organization. It is crucial for organization’s survival in today’s competitive environment. Therefore, knowledge management is equally important as managing other resources and capabil...

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Main Authors: Abu Elnasr E. Sobaih, Hassane Gharbi, Mohamed A. Ben Abdallah, Osama H. Mahmoud Hassan
Format: Article
Language:English
Published: Elsevier 2025-03-01
Series:Journal of Open Innovation: Technology, Market and Complexity
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Online Access:http://www.sciencedirect.com/science/article/pii/S2199853125000083
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author Abu Elnasr E. Sobaih
Hassane Gharbi
Mohamed A. Ben Abdallah
Osama H. Mahmoud Hassan
author_facet Abu Elnasr E. Sobaih
Hassane Gharbi
Mohamed A. Ben Abdallah
Osama H. Mahmoud Hassan
author_sort Abu Elnasr E. Sobaih
collection DOAJ
description In a highly competitive and challenging business environment, knowledge has been recognized as the lifeblood of any organization. It is crucial for organization’s survival in today’s competitive environment. Therefore, knowledge management is equally important as managing other resources and capabilities for gaining a competitive advantage. The issue of knowledge management has become a growing concern and hot topic for management research, especially in organisations like universities, where knowledge creation and management is essential. This paper investigates the link between knowledge management effectiveness, departments’ innovation, and performance of universities, through the case of King Faisal University (KFU). KFU was founded in 1975 by royal decree on the 6th of Jamada II, 1397 H, in Al-Hofuf, Al-Ahsa, Saudi Arabia and includes 16 colleges such as Business Administration, Art, Agriculture and Food Sciences, Veterinary, Clinical Pharmacy and Medicine. Based on an exploratory survey conducted among 115 participants from KFU, the results of structural model using SEM analysis reveal that knowledge management effectiveness significantly and positively influences departments’ innovation (β= 0.34, p < 0.001) and KFU performance (β= 0.572, p < 0.001). Additionally, departments’ innovation significantly and positively influences KFU performance (β= 0.37, p < 0.01). Furthermore, the results suggest that departments’ innovation acts as a mediator in the link between knowledge management effectiveness and performance of KFU (β= 0.129, with p = 0.021 <0.05). Various implications are then discussed for scholars and university administrators.
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spelling doaj-art-ebed8a32de3c4eee9a1fdf3afa46e30b2025-01-18T05:04:26ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312025-03-01111100473Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovationAbu Elnasr E. Sobaih0Hassane Gharbi1Mohamed A. Ben Abdallah2Osama H. Mahmoud Hassan3Management Department, College of Business Administration, King Faisal University, Al-Ahsa 31982, Saudi Arabia; Corresponding author.Management Department, Faculté des Sciences Économiques et de Gestion de Nabeul, Université de Carthage, TunisiaManagement Department, Faculté des Sciences Économiques et de Gestion de Nabeul, Université de Carthage, Tunisia; Laboratoire RIGUEUR, Université de la Manouba, TunisiaDepartment of Quantitative Methods, College of Business Administration, King Faisal University, Al-Ahsa 31982, Saudi ArabiaIn a highly competitive and challenging business environment, knowledge has been recognized as the lifeblood of any organization. It is crucial for organization’s survival in today’s competitive environment. Therefore, knowledge management is equally important as managing other resources and capabilities for gaining a competitive advantage. The issue of knowledge management has become a growing concern and hot topic for management research, especially in organisations like universities, where knowledge creation and management is essential. This paper investigates the link between knowledge management effectiveness, departments’ innovation, and performance of universities, through the case of King Faisal University (KFU). KFU was founded in 1975 by royal decree on the 6th of Jamada II, 1397 H, in Al-Hofuf, Al-Ahsa, Saudi Arabia and includes 16 colleges such as Business Administration, Art, Agriculture and Food Sciences, Veterinary, Clinical Pharmacy and Medicine. Based on an exploratory survey conducted among 115 participants from KFU, the results of structural model using SEM analysis reveal that knowledge management effectiveness significantly and positively influences departments’ innovation (β= 0.34, p < 0.001) and KFU performance (β= 0.572, p < 0.001). Additionally, departments’ innovation significantly and positively influences KFU performance (β= 0.37, p < 0.01). Furthermore, the results suggest that departments’ innovation acts as a mediator in the link between knowledge management effectiveness and performance of KFU (β= 0.129, with p = 0.021 <0.05). Various implications are then discussed for scholars and university administrators.http://www.sciencedirect.com/science/article/pii/S2199853125000083King Faisal University (KFU)Knowledge Management EffectivenessInnovationOrganisational PerformanceSaudi Arabia
spellingShingle Abu Elnasr E. Sobaih
Hassane Gharbi
Mohamed A. Ben Abdallah
Osama H. Mahmoud Hassan
Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation
Journal of Open Innovation: Technology, Market and Complexity
King Faisal University (KFU)
Knowledge Management Effectiveness
Innovation
Organisational Performance
Saudi Arabia
title Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation
title_full Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation
title_fullStr Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation
title_full_unstemmed Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation
title_short Unveiling the role of knowledge management effectiveness in university's performance through administrative departments’ innovation
title_sort unveiling the role of knowledge management effectiveness in university s performance through administrative departments innovation
topic King Faisal University (KFU)
Knowledge Management Effectiveness
Innovation
Organisational Performance
Saudi Arabia
url http://www.sciencedirect.com/science/article/pii/S2199853125000083
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