S’ajuster entre professionnels et usagers dans les métiers de service adressés à autrui : la place d’une fonction pédagogique
The aim of this article is to highlight a pedagogical function that is not very visible, yet strategic, in the day-to-day actions of professionals in the service sector, particularly in the care and health sectors. A dual pedagogical framework is mobilized: on the one hand, J. Habermas’s communicati...
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| Main Author: | |
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| Format: | Article |
| Language: | fra |
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Université de Provence
2022-12-01
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| Series: | Questions Vives |
| Subjects: | |
| Online Access: | https://journals.openedition.org/questionsvives/7468 |
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| Summary: | The aim of this article is to highlight a pedagogical function that is not very visible, yet strategic, in the day-to-day actions of professionals in the service sector, particularly in the care and health sectors. A dual pedagogical framework is mobilized: on the one hand, J. Habermas’s communicative acting (1997), and on the other, J. Tronto’s caring theory (2009). These professionals work with vulnerable populations, and caring for them requires the co-construction of a relationship of trust, opening the way to a collaboration that is constantly subject to multi-register adjustments. This requirement, both pragmatic and ethical, presupposes a pedagogical posture on the part of the professional that will help to inscribe support within a logic of developing the beneficiaries’ power to act. |
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| ISSN: | 1635-4079 1775-433X |