Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
The performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi C...
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Format: | Article |
Language: | English |
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Accademia Piceno Aprutina dei Velati
2024-12-01
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Series: | Ratio Mathematica |
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Online Access: | http://eiris.it/ojs/index.php/ratiomathematica/article/view/1618 |
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author | Gerarda Fattoruso Antonio Violi Stefania Pizzimenti Sonia Suraci Marco Vesperi |
author_facet | Gerarda Fattoruso Antonio Violi Stefania Pizzimenti Sonia Suraci Marco Vesperi |
author_sort | Gerarda Fattoruso |
collection | DOAJ |
description | The performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi Criteria Decision Making approaches, in particular PROMETHEE I-II and Parsimonious AHP, for the performance evaluation of PA's services. The methods have been tested on a real PA in Southern Italy, and the results show their effectiveness as control and planning support tools. |
format | Article |
id | doaj-art-ea53eade2e4e41ef944981e57a3eb2c4 |
institution | Kabale University |
issn | 1592-7415 2282-8214 |
language | English |
publishDate | 2024-12-01 |
publisher | Accademia Piceno Aprutina dei Velati |
record_format | Article |
series | Ratio Mathematica |
spelling | doaj-art-ea53eade2e4e41ef944981e57a3eb2c42025-02-01T06:51:01ZengAccademia Piceno Aprutina dei VelatiRatio Mathematica1592-74152282-82142024-12-0153010.23755/rm.v53i0.1618941Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysisGerarda Fattoruso0Antonio Violi1Stefania Pizzimenti2Sonia Suraci3Marco Vesperi4University of FoggiaUniversity of SannioMetropolitan City of Reggio CalabriaMetropolitan City of Reggio CalabriaProject Manager, CatanzaroThe performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi Criteria Decision Making approaches, in particular PROMETHEE I-II and Parsimonious AHP, for the performance evaluation of PA's services. The methods have been tested on a real PA in Southern Italy, and the results show their effectiveness as control and planning support tools.http://eiris.it/ojs/index.php/ratiomathematica/article/view/1618multi-criteria methods, parsimonious ahp, promethee i-ii, performance evaluationpublic administration |
spellingShingle | Gerarda Fattoruso Antonio Violi Stefania Pizzimenti Sonia Suraci Marco Vesperi Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis Ratio Mathematica multi-criteria methods, parsimonious ahp, promethee i-ii, performance evaluation public administration |
title | Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis |
title_full | Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis |
title_fullStr | Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis |
title_full_unstemmed | Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis |
title_short | Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis |
title_sort | performance evaluation in public administration p ahp and promethee a comparative analysis |
topic | multi-criteria methods, parsimonious ahp, promethee i-ii, performance evaluation public administration |
url | http://eiris.it/ojs/index.php/ratiomathematica/article/view/1618 |
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