Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis

The performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi C...

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Main Authors: Gerarda Fattoruso, Antonio Violi, Stefania Pizzimenti, Sonia Suraci, Marco Vesperi
Format: Article
Language:English
Published: Accademia Piceno Aprutina dei Velati 2024-12-01
Series:Ratio Mathematica
Subjects:
Online Access:http://eiris.it/ojs/index.php/ratiomathematica/article/view/1618
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author Gerarda Fattoruso
Antonio Violi
Stefania Pizzimenti
Sonia Suraci
Marco Vesperi
author_facet Gerarda Fattoruso
Antonio Violi
Stefania Pizzimenti
Sonia Suraci
Marco Vesperi
author_sort Gerarda Fattoruso
collection DOAJ
description The performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi Criteria Decision Making approaches, in particular PROMETHEE I-II and Parsimonious AHP, for the performance evaluation of PA's services. The methods have been tested on a real PA in Southern Italy, and the results show their effectiveness as control and planning support tools.
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institution Kabale University
issn 1592-7415
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language English
publishDate 2024-12-01
publisher Accademia Piceno Aprutina dei Velati
record_format Article
series Ratio Mathematica
spelling doaj-art-ea53eade2e4e41ef944981e57a3eb2c42025-02-01T06:51:01ZengAccademia Piceno Aprutina dei VelatiRatio Mathematica1592-74152282-82142024-12-0153010.23755/rm.v53i0.1618941Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysisGerarda Fattoruso0Antonio Violi1Stefania Pizzimenti2Sonia Suraci3Marco Vesperi4University of FoggiaUniversity of SannioMetropolitan City of Reggio CalabriaMetropolitan City of Reggio CalabriaProject Manager, CatanzaroThe performance evaluation is a crucial phase for each organization, and nowadays this is particularly relevant also for Public Administrations (PAs), where a high level of efficiency and effectiveness has a meaningful impact on citizens and companies. In this work we propose the adoption of Multi Criteria Decision Making approaches, in particular PROMETHEE I-II and Parsimonious AHP, for the performance evaluation of PA's services. The methods have been tested on a real PA in Southern Italy, and the results show their effectiveness as control and planning support tools.http://eiris.it/ojs/index.php/ratiomathematica/article/view/1618multi-criteria methods, parsimonious ahp, promethee i-ii, performance evaluationpublic administration
spellingShingle Gerarda Fattoruso
Antonio Violi
Stefania Pizzimenti
Sonia Suraci
Marco Vesperi
Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
Ratio Mathematica
multi-criteria methods, parsimonious ahp, promethee i-ii, performance evaluation
public administration
title Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
title_full Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
title_fullStr Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
title_full_unstemmed Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
title_short Performance evaluation in Public Administration: P-AHP and PROMETHEE a comparative analysis
title_sort performance evaluation in public administration p ahp and promethee a comparative analysis
topic multi-criteria methods, parsimonious ahp, promethee i-ii, performance evaluation
public administration
url http://eiris.it/ojs/index.php/ratiomathematica/article/view/1618
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AT soniasuraci performanceevaluationinpublicadministrationpahpandprometheeacomparativeanalysis
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