New Approach for Quality Function Deployment Based on Linguistic Distribution Assessments and CRITIC Method

Quality function deployment (QFD) is a customer-oriented quality management tool used to maximize customer satisfaction by considering the correlations between customer requirements and engineering characteristics. However, the conventional QFD method exhibits some shortcomings when used in real sit...

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Bibliographic Details
Main Authors: Ling-Xiang Mao, Jing Lan, Anqi Chen, Hua Shi, Hu-Chen Liu
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Mathematics
Subjects:
Online Access:https://www.mdpi.com/2227-7390/13/2/240
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