Digital health technologies and innovation patterns in diabetes ecosystems

Background The global rise in type-2 diabetes (T2D) has prompted the development of new digital technologies for diabetes management. However, despite the proliferation of digital health companies for T2D care, scaling their solutions remains a critical challenge. This study investigates the digital...

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Main Authors: Odile-Florence Giger, Estelle Pfitzer, Wasu Mekniran, Hannes Gebhardt, Elgar Fleisch, Mia Jovanova, Tobias Kowatsch
Format: Article
Language:English
Published: SAGE Publishing 2025-02-01
Series:Digital Health
Online Access:https://doi.org/10.1177/20552076241311740
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author Odile-Florence Giger
Estelle Pfitzer
Wasu Mekniran
Hannes Gebhardt
Elgar Fleisch
Mia Jovanova
Tobias Kowatsch
author_facet Odile-Florence Giger
Estelle Pfitzer
Wasu Mekniran
Hannes Gebhardt
Elgar Fleisch
Mia Jovanova
Tobias Kowatsch
author_sort Odile-Florence Giger
collection DOAJ
description Background The global rise in type-2 diabetes (T2D) has prompted the development of new digital technologies for diabetes management. However, despite the proliferation of digital health companies for T2D care, scaling their solutions remains a critical challenge. This study investigates the digital transformation of T2D ecosystems and seeks to identify key innovation patterns. We examine: (1) What are emerging organizations in digital diabetes ecosystems? (2) What are the value streams in digital T2D ecosystems? (3) Which innovation patterns are present in digital T2D ecosystems? Methods We conducted a literature review and market analysis to characterize organizations and value streams in T2D ecosystems, pre- and post-digital transformation. We used the e3-value methodology to visualize T2D ecosystems (RQ1 and RQ2) and conducted expert interviews to identify emerging innovation patterns in digital diabetes ecosystems (RQ3). Results Our analyses revealed the emergence of eight organization segments in digital diabetes ecosystems: real-world evidence analytics, healthcare management platforms, clinical decision support, diagnostic and monitoring, digital therapeutics, wellness, online community, and online pharmacy (RQ1). Visualizing the value streams among these organizations highlights the crucial importance of individual health data (RQ2). Furthermore, our analysis revealed four major innovation patterns within the digital diabetes ecosystem: open ecosystem strategies, outcome-based payment models, platformization, and user-centric software (RQ3). Conclusions Our findings illustrate the transition from traditional value chains in T2D care to platform-based and outcome-oriented models. These innovation patterns can inform strategic decisions for companies and healthcare providers, potentially helping anticipate new digital trends in diabetes care and across other chronic disease ecosystems.
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spelling doaj-art-e69956cf6a1d41c085520d169a3c002e2025-02-05T09:03:38ZengSAGE PublishingDigital Health2055-20762025-02-011110.1177/20552076241311740Digital health technologies and innovation patterns in diabetes ecosystemsOdile-Florence Giger0Estelle Pfitzer1Wasu Mekniran2Hannes Gebhardt3Elgar Fleisch4Mia Jovanova5Tobias Kowatsch6 Centre for Digital Health Interventions, , University of St. Gallen, St. Gallen, Switzerland MTIP, Basel, Switzerland Centre for Digital Health Interventions, , University of St. Gallen, St. Gallen, Switzerland Centre for Digital Health Interventions, , University of St. Gallen, St. Gallen, Switzerland Centre for Digital Health Interventions, , University of St. Gallen, St. Gallen, Switzerland Centre for Digital Health Interventions, School of Medicine, , St. Gallen, Switzerland Department of Management, Technology, and Economics, , Zurich, SwitzerlandBackground The global rise in type-2 diabetes (T2D) has prompted the development of new digital technologies for diabetes management. However, despite the proliferation of digital health companies for T2D care, scaling their solutions remains a critical challenge. This study investigates the digital transformation of T2D ecosystems and seeks to identify key innovation patterns. We examine: (1) What are emerging organizations in digital diabetes ecosystems? (2) What are the value streams in digital T2D ecosystems? (3) Which innovation patterns are present in digital T2D ecosystems? Methods We conducted a literature review and market analysis to characterize organizations and value streams in T2D ecosystems, pre- and post-digital transformation. We used the e3-value methodology to visualize T2D ecosystems (RQ1 and RQ2) and conducted expert interviews to identify emerging innovation patterns in digital diabetes ecosystems (RQ3). Results Our analyses revealed the emergence of eight organization segments in digital diabetes ecosystems: real-world evidence analytics, healthcare management platforms, clinical decision support, diagnostic and monitoring, digital therapeutics, wellness, online community, and online pharmacy (RQ1). Visualizing the value streams among these organizations highlights the crucial importance of individual health data (RQ2). Furthermore, our analysis revealed four major innovation patterns within the digital diabetes ecosystem: open ecosystem strategies, outcome-based payment models, platformization, and user-centric software (RQ3). Conclusions Our findings illustrate the transition from traditional value chains in T2D care to platform-based and outcome-oriented models. These innovation patterns can inform strategic decisions for companies and healthcare providers, potentially helping anticipate new digital trends in diabetes care and across other chronic disease ecosystems.https://doi.org/10.1177/20552076241311740
spellingShingle Odile-Florence Giger
Estelle Pfitzer
Wasu Mekniran
Hannes Gebhardt
Elgar Fleisch
Mia Jovanova
Tobias Kowatsch
Digital health technologies and innovation patterns in diabetes ecosystems
Digital Health
title Digital health technologies and innovation patterns in diabetes ecosystems
title_full Digital health technologies and innovation patterns in diabetes ecosystems
title_fullStr Digital health technologies and innovation patterns in diabetes ecosystems
title_full_unstemmed Digital health technologies and innovation patterns in diabetes ecosystems
title_short Digital health technologies and innovation patterns in diabetes ecosystems
title_sort digital health technologies and innovation patterns in diabetes ecosystems
url https://doi.org/10.1177/20552076241311740
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