The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy

Digital transformation has reshaped knowledge creation patterns, business models, and practices within the legal industry. However, many organizations have struggled to realize the anticipated benefits of digital transformation due to individual adaptation barriers. Drawing on the Job Demands–Resour...

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Main Authors: Bowei Liu, Shuang Cheng, Qiwei Zhou, Xueting Shi
Format: Article
Language:English
Published: MDPI AG 2025-07-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/15/7/260
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author Bowei Liu
Shuang Cheng
Qiwei Zhou
Xueting Shi
author_facet Bowei Liu
Shuang Cheng
Qiwei Zhou
Xueting Shi
author_sort Bowei Liu
collection DOAJ
description Digital transformation has reshaped knowledge creation patterns, business models, and practices within the legal industry. However, many organizations have struggled to realize the anticipated benefits of digital transformation due to individual adaptation barriers. Drawing on the Job Demands–Resources model, this study employs both regression analysis and fuzzy-set qualitative comparative analysis (fsQCA) to investigate the mechanisms and the boundary conditions through which digital transformation job autonomy affects lawyers’ supportive behaviors toward digital change in law firms. The regression analysis of multi-wave survey data from 423 lawyers demonstrates that digital transformation job autonomy not only has a direct positive effect on lawyers’ digital transformation-supportive behaviors, but also indirectly promotes such behaviors through lawyers’ cognitive adjustment in the workplace. Furthermore, leader empathy enhances the relationship between digital transformation job autonomy and supportive behaviors. The fsQCA results identify multiple pathways leading to high and low levels of digital transformation-supportive behaviors among lawyers. These findings contribute to a deeper understanding of how organizations foster individual support for digital transformation.
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spelling doaj-art-e6001cc34b2440b6bb7db3f1802ded4e2025-08-20T03:55:48ZengMDPI AGAdministrative Sciences2076-33872025-07-0115726010.3390/admsci15070260The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ EmpathyBowei Liu0Shuang Cheng1Qiwei Zhou2Xueting Shi3Law School, Ocean University of China, Qingdao 266100, ChinaCollege of Management, Ocean University of China, Qingdao 266100, ChinaCollege of Management, Ocean University of China, Qingdao 266100, ChinaCollege of Management, Ocean University of China, Qingdao 266100, ChinaDigital transformation has reshaped knowledge creation patterns, business models, and practices within the legal industry. However, many organizations have struggled to realize the anticipated benefits of digital transformation due to individual adaptation barriers. Drawing on the Job Demands–Resources model, this study employs both regression analysis and fuzzy-set qualitative comparative analysis (fsQCA) to investigate the mechanisms and the boundary conditions through which digital transformation job autonomy affects lawyers’ supportive behaviors toward digital change in law firms. The regression analysis of multi-wave survey data from 423 lawyers demonstrates that digital transformation job autonomy not only has a direct positive effect on lawyers’ digital transformation-supportive behaviors, but also indirectly promotes such behaviors through lawyers’ cognitive adjustment in the workplace. Furthermore, leader empathy enhances the relationship between digital transformation job autonomy and supportive behaviors. The fsQCA results identify multiple pathways leading to high and low levels of digital transformation-supportive behaviors among lawyers. These findings contribute to a deeper understanding of how organizations foster individual support for digital transformation.https://www.mdpi.com/2076-3387/15/7/260digital transformationjob autonomycognitive adjustment in the workplaceleader empathylawyer
spellingShingle Bowei Liu
Shuang Cheng
Qiwei Zhou
Xueting Shi
The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy
Administrative Sciences
digital transformation
job autonomy
cognitive adjustment in the workplace
leader empathy
lawyer
title The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy
title_full The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy
title_fullStr The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy
title_full_unstemmed The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy
title_short The Impact of Digital Transformation Job Autonomy on Lawyers’ Support for Law Firms’ Digital Initiatives: The Mediating Role of Cognitive Adjustment and the Moderating Effect of Leaders’ Empathy
title_sort impact of digital transformation job autonomy on lawyers support for law firms digital initiatives the mediating role of cognitive adjustment and the moderating effect of leaders empathy
topic digital transformation
job autonomy
cognitive adjustment in the workplace
leader empathy
lawyer
url https://www.mdpi.com/2076-3387/15/7/260
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