Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education

Amid China’s rapid aging and digitalization, elderly individuals face a “digital refugee” dilemma, making community education a vital channel for enhancing their digital participation. To address this, the study investigates how community education influences elderly engagement in digital backfeedin...

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Main Author: Sijie Sun
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-02-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1524373/full
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author Sijie Sun
author_facet Sijie Sun
author_sort Sijie Sun
collection DOAJ
description Amid China’s rapid aging and digitalization, elderly individuals face a “digital refugee” dilemma, making community education a vital channel for enhancing their digital participation. To address this, the study investigates how community education influences elderly engagement in digital backfeeding—a process where younger generations assist older adults with digital skills—by examining the interplay of personal, technological, and community factors in promoting technology acceptance. Using an integrated framework of the UTAUT, TTF, and TAM models, the research surveyed 482 elderly participants in community centers in Taiyuan, China, focusing on variables such as task and technology characteristics, social influence, facilitating conditions, perceived usefulness, ease of use, and technology anxiety. Analysis through AMOS and SPSS Process macro revealed that task characteristics significantly enhance engagement willingness, although technology characteristics introduce certain challenges. Furthermore, social influence and facilitating conditions were found to positively affect willingness and behavior, mediated by perceived usefulness, ease of use, and technology anxiety. Notably, participatory digital skills exhibited a stronger moderating effect on engagement willingness compared to receptive skills. These findings underscore the pivotal role of community education in fostering digital inclusion among the elderly. Practical recommendations include simplifying technology interfaces, creating supportive environments, and prioritizing participatory skills development to enhance technology acceptance, offering valuable insights for the design of age-friendly digital tools that bridge the digital divide.
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spelling doaj-art-e5371942a81d40fd90918513807e9f352025-02-06T07:09:46ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-02-011610.3389/fpsyg.2025.15243731524373Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community educationSijie SunAmid China’s rapid aging and digitalization, elderly individuals face a “digital refugee” dilemma, making community education a vital channel for enhancing their digital participation. To address this, the study investigates how community education influences elderly engagement in digital backfeeding—a process where younger generations assist older adults with digital skills—by examining the interplay of personal, technological, and community factors in promoting technology acceptance. Using an integrated framework of the UTAUT, TTF, and TAM models, the research surveyed 482 elderly participants in community centers in Taiyuan, China, focusing on variables such as task and technology characteristics, social influence, facilitating conditions, perceived usefulness, ease of use, and technology anxiety. Analysis through AMOS and SPSS Process macro revealed that task characteristics significantly enhance engagement willingness, although technology characteristics introduce certain challenges. Furthermore, social influence and facilitating conditions were found to positively affect willingness and behavior, mediated by perceived usefulness, ease of use, and technology anxiety. Notably, participatory digital skills exhibited a stronger moderating effect on engagement willingness compared to receptive skills. These findings underscore the pivotal role of community education in fostering digital inclusion among the elderly. Practical recommendations include simplifying technology interfaces, creating supportive environments, and prioritizing participatory skills development to enhance technology acceptance, offering valuable insights for the design of age-friendly digital tools that bridge the digital divide.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1524373/fullagingdigital backfeedingcommunity educationtechnology acceptance modeldigital skillsage-friendly design
spellingShingle Sijie Sun
Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
Frontiers in Psychology
aging
digital backfeeding
community education
technology acceptance model
digital skills
age-friendly design
title Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
title_full Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
title_fullStr Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
title_full_unstemmed Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
title_short Unlocking engagement: exploring the drivers of elderly participation in digital backfeeding through community education
title_sort unlocking engagement exploring the drivers of elderly participation in digital backfeeding through community education
topic aging
digital backfeeding
community education
technology acceptance model
digital skills
age-friendly design
url https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1524373/full
work_keys_str_mv AT sijiesun unlockingengagementexploringthedriversofelderlyparticipationindigitalbackfeedingthroughcommunityeducation