From information behaviour research to the design of information systems: the Cognitive Work Analysis framework
Cognitive Work Analysis (CWA) is a conceptual framework that makes it possible to analyze the forces that shape human-information interaction. This analysis can then be directly transformed to design requirements for information systems. Its approach is work-centred, rather than user-centred, as it...
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Main Authors: | Raya Fidel, Annelise Mark Pejtersen |
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Format: | Article |
Language: | English |
Published: |
University of Borås
2004-01-01
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Series: | Information Research: An International Electronic Journal |
Subjects: | |
Online Access: | http://informationr.net/ir/10-1/paper210.html |
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