From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department
Abstract Emergency department (ED) overcrowding remains a persistent challenge in global public health, leading to detrimental outcomes for patients and healthcare professionals. Traditional approaches to improve this issue have been insufficient, prompting exploration of novel strategies such as vi...
Saved in:
| Main Authors: | , , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2024-08-01
|
| Series: | Journal of the American College of Emergency Physicians Open |
| Subjects: | |
| Online Access: | https://doi.org/10.1002/emp2.13231 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849434960403890176 |
|---|---|
| author | Jason Talevski Adam I. Semciw James H. Boyd Rebecca L. Jessup Suzanne M. Miller Jennie Hutton Joanna Lawrence Loren Sher |
| author_facet | Jason Talevski Adam I. Semciw James H. Boyd Rebecca L. Jessup Suzanne M. Miller Jennie Hutton Joanna Lawrence Loren Sher |
| author_sort | Jason Talevski |
| collection | DOAJ |
| description | Abstract Emergency department (ED) overcrowding remains a persistent challenge in global public health, leading to detrimental outcomes for patients and healthcare professionals. Traditional approaches to improve this issue have been insufficient, prompting exploration of novel strategies such as virtual care interventions. Our team developed the first comprehensive statewide virtual ED in Australia, the Victorian Virtual Emergency Department, offering an alternative to in‐person care for non‐life‐threatening emergencies. Here, we present the development and ongoing refinement of this pioneering virtual care service, aiming to provide insights for hospital administrators and policymakers seeking to implement patient‐centric care solutions worldwide. By sharing our model of care, we hope to guide further work toward addressing the global problem of over crowded EDs. |
| format | Article |
| id | doaj-art-e47ad4e6dc224f6fac24975f87fccafc |
| institution | Kabale University |
| issn | 2688-1152 |
| language | English |
| publishDate | 2024-08-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Journal of the American College of Emergency Physicians Open |
| spelling | doaj-art-e47ad4e6dc224f6fac24975f87fccafc2025-08-20T03:26:27ZengElsevierJournal of the American College of Emergency Physicians Open2688-11522024-08-0154n/an/a10.1002/emp2.13231From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency departmentJason Talevski0Adam I. Semciw1James H. Boyd2Rebecca L. Jessup3Suzanne M. Miller4Jennie Hutton5Joanna Lawrence6Loren Sher7Victorian Virtual Emergency DepartmentThe Northern HospitalNorthern HealthMelbourne Victoria AustraliaSchool of Allied Health Human Services and Sport La Trobe University Melbourne Victoria AustraliaSchool of Psychology and Public Health La Trobe University Melbourne Victoria AustraliaSchool of Allied Health Human Services and Sport La Trobe University Melbourne Victoria AustraliaVictorian Virtual Emergency DepartmentThe Northern HospitalNorthern HealthMelbourne Victoria AustraliaVictorian Virtual Emergency DepartmentThe Northern HospitalNorthern HealthMelbourne Victoria AustraliaVictorian Virtual Emergency DepartmentThe Northern HospitalNorthern HealthMelbourne Victoria AustraliaVictorian Virtual Emergency DepartmentThe Northern HospitalNorthern HealthMelbourne Victoria AustraliaAbstract Emergency department (ED) overcrowding remains a persistent challenge in global public health, leading to detrimental outcomes for patients and healthcare professionals. Traditional approaches to improve this issue have been insufficient, prompting exploration of novel strategies such as virtual care interventions. Our team developed the first comprehensive statewide virtual ED in Australia, the Victorian Virtual Emergency Department, offering an alternative to in‐person care for non‐life‐threatening emergencies. Here, we present the development and ongoing refinement of this pioneering virtual care service, aiming to provide insights for hospital administrators and policymakers seeking to implement patient‐centric care solutions worldwide. By sharing our model of care, we hope to guide further work toward addressing the global problem of over crowded EDs.https://doi.org/10.1002/emp2.13231crowdingdigital healthemergency medicinetelemedicinetriage |
| spellingShingle | Jason Talevski Adam I. Semciw James H. Boyd Rebecca L. Jessup Suzanne M. Miller Jennie Hutton Joanna Lawrence Loren Sher From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department Journal of the American College of Emergency Physicians Open crowding digital health emergency medicine telemedicine triage |
| title | From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department |
| title_full | From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department |
| title_fullStr | From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department |
| title_full_unstemmed | From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department |
| title_short | From concept to reality: A comprehensive exploration into the development and evolution of a virtual emergency department |
| title_sort | from concept to reality a comprehensive exploration into the development and evolution of a virtual emergency department |
| topic | crowding digital health emergency medicine telemedicine triage |
| url | https://doi.org/10.1002/emp2.13231 |
| work_keys_str_mv | AT jasontalevski fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT adamisemciw fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT jameshboyd fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT rebeccaljessup fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT suzannemmiller fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT jenniehutton fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT joannalawrence fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment AT lorensher fromconcepttorealityacomprehensiveexplorationintothedevelopmentandevolutionofavirtualemergencydepartment |