The duality of knowledge

Knowledge Management (KM) is a field that has attracted much attention both in academic and practitioner circles. Most KM projects appear to be primarily concerned with knowledge that can be quantified and can be captured, codified and stored - an approach more deserving of the label Information Man...

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Main Authors: Paul Hildreth, Chris Kimble
Format: Article
Language:English
Published: University of Borås 2002-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/8-1/paper142.html
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author Paul Hildreth
Chris Kimble
author_facet Paul Hildreth
Chris Kimble
author_sort Paul Hildreth
collection DOAJ
description Knowledge Management (KM) is a field that has attracted much attention both in academic and practitioner circles. Most KM projects appear to be primarily concerned with knowledge that can be quantified and can be captured, codified and stored - an approach more deserving of the label Information Management. Recently there has been recognition that some knowledge cannot be quantified and cannot be captured, codified or stored. However, the predominant approach to the management of this knowledge remains to try to convert it to a form that can be handled using the 'traditional' approach. In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents. We will argue that KM is essentially about people and the earlier technology driven approaches, which failed to consider this, were bound to be limited in their success. One possible way forward is offered by Communities of Practice, which provide an environment for people to develop knowledge through interaction with others in an environment where knowledge is created nurtured and sustained.
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spelling doaj-art-e3b335febdce4f9098009d7fb480c34f2025-02-02T21:02:34ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132002-01-0181142The duality of knowledgePaul HildrethChris KimbleKnowledge Management (KM) is a field that has attracted much attention both in academic and practitioner circles. Most KM projects appear to be primarily concerned with knowledge that can be quantified and can be captured, codified and stored - an approach more deserving of the label Information Management. Recently there has been recognition that some knowledge cannot be quantified and cannot be captured, codified or stored. However, the predominant approach to the management of this knowledge remains to try to convert it to a form that can be handled using the 'traditional' approach. In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents. We will argue that KM is essentially about people and the earlier technology driven approaches, which failed to consider this, were bound to be limited in their success. One possible way forward is offered by Communities of Practice, which provide an environment for people to develop knowledge through interaction with others in an environment where knowledge is created nurtured and sustained.http://informationr.net/ir/8-1/paper142.htmlknowledge managementcommunity of practicecommunities of practiceknowledgetacitsoftexplicitharddualityparticipationreificationwengerlavenonakapolanyiinformationboundaryconstructionistrepresentational
spellingShingle Paul Hildreth
Chris Kimble
The duality of knowledge
Information Research: An International Electronic Journal
knowledge management
community of practice
communities of practice
knowledge
tacit
soft
explicit
hard
duality
participation
reification
wenger
lave
nonaka
polanyi
information
boundary
constructionist
representational
title The duality of knowledge
title_full The duality of knowledge
title_fullStr The duality of knowledge
title_full_unstemmed The duality of knowledge
title_short The duality of knowledge
title_sort duality of knowledge
topic knowledge management
community of practice
communities of practice
knowledge
tacit
soft
explicit
hard
duality
participation
reification
wenger
lave
nonaka
polanyi
information
boundary
constructionist
representational
url http://informationr.net/ir/8-1/paper142.html
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