Negotiating With The Angry Patient

For several years, I was the managing partner of a large general practice clinic. It is an interesting position to occupy in this 21st century of zero tolerance. Expectations are high and delivery is often slow. There is a general increase of complaints against doctors and services and the phenomeno...

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Bibliographic Details
Main Author: Chris Ellis
Format: Article
Language:English
Published: AOSIS 2017-09-01
Series:South African Family Practice
Subjects:
Online Access:https://safpj.co.za/index.php/safpj/article/view/4743
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