Enhancing mental health resilience in the healthcare workforce during COVID-19: lessons from The North West Offer

During the COVID-19 pandemic, the NHS Clinical Leaders Network (CLN) developed ‘The North West Offer’ for Enhancing Mental Health Resilience (EMHR) in the north west of England. The EMHR programme aimed to reinforce psychological resilience in the healthcare workforce; that is, enhance the mental, e...

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Bibliographic Details
Main Authors: Georgia Lada, Amy L Rathbone, Andy Coley, Jane Cummings, Cecil Kullu, Raj Kumar, Joe Rafferty, Rajan Madhok, Sir Cary L Cooper, C Elise Kleyn
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Future Healthcare Journal
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Online Access:http://www.sciencedirect.com/science/article/pii/S2514664525000281
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Summary:During the COVID-19 pandemic, the NHS Clinical Leaders Network (CLN) developed ‘The North West Offer’ for Enhancing Mental Health Resilience (EMHR) in the north west of England. The EMHR programme aimed to reinforce psychological resilience in the healthcare workforce; that is, enhance the mental, emotional and behavioural adaptation processes of the workforce to pandemic challenges.The present paper describes the EMHR programme, reviews its evaluation outcomes and proposes a series of recommendations regarding promoting psychological resilience in the healthcare workforce.Recommendations include establishing reflective support for leaders, promoting knowledge sharing between leaders and organisations, collaborating with a variety of internal and external partners to maximise staff access to psychological services, ensuring uninterrupted access to clinical psychologists for staff use and monitoring of at-risk staff. These recommendations are expected to strengthen mental health workforce resilience for stressors during business as usual as well as future pandemic planning.
ISSN:2514-6645