Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns

Products returned by consumers are common in the retail industry and result in additional costs to both the manufacturer and the retailer. This paper proposes dual-channel supply chain models involving consumer returns policies. Also, the price and service competition between retail channel and dire...

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Main Authors: Lili Ren, Yong He, Houfei Song
Format: Article
Language:English
Published: Wiley 2014-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2014/565603
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author Lili Ren
Yong He
Houfei Song
author_facet Lili Ren
Yong He
Houfei Song
author_sort Lili Ren
collection DOAJ
description Products returned by consumers are common in the retail industry and result in additional costs to both the manufacturer and the retailer. This paper proposes dual-channel supply chain models involving consumer returns policies. Also, the price and service competition between retail channel and direct channel is considered in the models. According to the models, we analyze the optimal decisions in both centralized and decentralized scenarios. Then we design a new contract, coordinate the dual-channel supply chain, and enable both the retailer and the manufacturer to be a win-win.
format Article
id doaj-art-e2b05f29bcc2475f97d1a06b23c3aead
institution Kabale University
issn 1026-0226
1607-887X
language English
publishDate 2014-01-01
publisher Wiley
record_format Article
series Discrete Dynamics in Nature and Society
spelling doaj-art-e2b05f29bcc2475f97d1a06b23c3aead2025-02-03T05:52:01ZengWileyDiscrete Dynamics in Nature and Society1026-02261607-887X2014-01-01201410.1155/2014/565603565603Price and Service Competition of Dual-Channel Supply Chain with Consumer ReturnsLili Ren0Yong He1Houfei Song2School of Chemistry and Chemical Engineering, Southeast University, Nanjing 211189, ChinaSchool of Economics and Management, Southeast University, Nanjing 210096, ChinaSchool of Economics and Management, Southeast University, Nanjing 210096, ChinaProducts returned by consumers are common in the retail industry and result in additional costs to both the manufacturer and the retailer. This paper proposes dual-channel supply chain models involving consumer returns policies. Also, the price and service competition between retail channel and direct channel is considered in the models. According to the models, we analyze the optimal decisions in both centralized and decentralized scenarios. Then we design a new contract, coordinate the dual-channel supply chain, and enable both the retailer and the manufacturer to be a win-win.http://dx.doi.org/10.1155/2014/565603
spellingShingle Lili Ren
Yong He
Houfei Song
Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns
Discrete Dynamics in Nature and Society
title Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns
title_full Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns
title_fullStr Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns
title_full_unstemmed Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns
title_short Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns
title_sort price and service competition of dual channel supply chain with consumer returns
url http://dx.doi.org/10.1155/2014/565603
work_keys_str_mv AT liliren priceandservicecompetitionofdualchannelsupplychainwithconsumerreturns
AT yonghe priceandservicecompetitionofdualchannelsupplychainwithconsumerreturns
AT houfeisong priceandservicecompetitionofdualchannelsupplychainwithconsumerreturns