The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.

We conducted a scoping systematic review with respect to how consumer engagement with interactive advertising is evaluated and if interactive features influence consumer recall, awareness, or comprehension of product claims and risk disclosures for informing regulatory science. MEDLINE, PsycINFO, Bu...

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Main Authors: Kristen Giombi, Catherine Viator, Juliana Hoover, Janice Tzeng, Helen W Sullivan, Amie C O'Donoghue, Brian G Southwell, Leila C Kahwati
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0263339&type=printable
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author Kristen Giombi
Catherine Viator
Juliana Hoover
Janice Tzeng
Helen W Sullivan
Amie C O'Donoghue
Brian G Southwell
Leila C Kahwati
author_facet Kristen Giombi
Catherine Viator
Juliana Hoover
Janice Tzeng
Helen W Sullivan
Amie C O'Donoghue
Brian G Southwell
Leila C Kahwati
author_sort Kristen Giombi
collection DOAJ
description We conducted a scoping systematic review with respect to how consumer engagement with interactive advertising is evaluated and if interactive features influence consumer recall, awareness, or comprehension of product claims and risk disclosures for informing regulatory science. MEDLINE, PsycINFO, Business Source Corporate, and SCOPUS were searched for original research published from 1997 through February 2021. Two reviewers independently screened titles/abstracts and full-text articles for inclusion. Outcomes were abstracted into a structured abstraction form. We included 32 studies overall. The types of interactive ads evaluated included website banner and pop up ads, search engine ads, interactive TV ads, advergames, product websites, digital magazine ads, and ads on social network sites. Twenty-three studies reported objective measures of engagement using observational analyses or laboratory-based experiments. In nine studies evaluating the association between different interactivity features and outcomes, the evidence was mixed on whether more interactivity improves or worsens recall and comprehension. Studies vary with respect to populations, designs, ads evaluated, and outcomes assessed.
format Article
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institution Kabale University
issn 1932-6203
language English
publishDate 2022-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj-art-e130f0b90cd245958d2bea90e1fa7a4d2025-02-05T05:32:54ZengPublic Library of Science (PLoS)PLoS ONE1932-62032022-01-01172e026333910.1371/journal.pone.0263339The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.Kristen GiombiCatherine ViatorJuliana HooverJanice TzengHelen W SullivanAmie C O'DonoghueBrian G SouthwellLeila C KahwatiWe conducted a scoping systematic review with respect to how consumer engagement with interactive advertising is evaluated and if interactive features influence consumer recall, awareness, or comprehension of product claims and risk disclosures for informing regulatory science. MEDLINE, PsycINFO, Business Source Corporate, and SCOPUS were searched for original research published from 1997 through February 2021. Two reviewers independently screened titles/abstracts and full-text articles for inclusion. Outcomes were abstracted into a structured abstraction form. We included 32 studies overall. The types of interactive ads evaluated included website banner and pop up ads, search engine ads, interactive TV ads, advergames, product websites, digital magazine ads, and ads on social network sites. Twenty-three studies reported objective measures of engagement using observational analyses or laboratory-based experiments. In nine studies evaluating the association between different interactivity features and outcomes, the evidence was mixed on whether more interactivity improves or worsens recall and comprehension. Studies vary with respect to populations, designs, ads evaluated, and outcomes assessed.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0263339&type=printable
spellingShingle Kristen Giombi
Catherine Viator
Juliana Hoover
Janice Tzeng
Helen W Sullivan
Amie C O'Donoghue
Brian G Southwell
Leila C Kahwati
The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.
PLoS ONE
title The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.
title_full The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.
title_fullStr The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.
title_full_unstemmed The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.
title_short The impact of interactive advertising on consumer engagement, recall, and understanding: A scoping systematic review for informing regulatory science.
title_sort impact of interactive advertising on consumer engagement recall and understanding a scoping systematic review for informing regulatory science
url https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0263339&type=printable
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