Return Mode Selection and Pricing Strategy for a Dual-Channel Retailer
With the rapid development of e-commerce and the economy, an increasing number of retailers are adopting a dual-channel retail strategy (DCRS), which allows customers to return unsatisfactory products, provided that their complaints are reasonable, and receive a full refund. This paper studies the p...
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Main Authors: | Xiaojian Hu, Shuai Feng, Jiqiong Liu, Aifeng Yang, Guanxiong Wang, Hui Xu |
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Format: | Article |
Language: | English |
Published: |
Wiley
2020-01-01
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Series: | Discrete Dynamics in Nature and Society |
Online Access: | http://dx.doi.org/10.1155/2020/5261486 |
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