Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider
The older adult population is increasing worldwide, leading to an increased need for care providers. An insufficient number of professional caregivers will lead to a demand for robot care providers to mitigate this need. Trust is an essential element for older adults and robot care providers to work...
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| Format: | Article |
| Language: | English |
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Wiley
2018-01-01
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| Series: | Journal of Robotics |
| Online Access: | http://dx.doi.org/10.1155/2018/6519713 |
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| _version_ | 1832550311589314560 |
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| author | Rachel E. Stuck Wendy A. Rogers |
| author_facet | Rachel E. Stuck Wendy A. Rogers |
| author_sort | Rachel E. Stuck |
| collection | DOAJ |
| description | The older adult population is increasing worldwide, leading to an increased need for care providers. An insufficient number of professional caregivers will lead to a demand for robot care providers to mitigate this need. Trust is an essential element for older adults and robot care providers to work effectively. Trust is context dependent. Therefore, we need to understand what older adults would need to trust robot care providers, in this specific home-care context. This mixed methods study explored what older adults, who currently receive assistance from caregivers, perceive as supporting trust in robot care providers within four common home-care tasks: bathing, transferring, medication assistance, and household tasks. Older adults reported three main dimensions that support trust: professional skills, personal traits, and communication. Each of these had subthemes including those identified in prior human-robot trust literature such as ability, reliability, and safety. In addition, new dimensions perceived to impact trust emerged such as the robot’s benevolence, the material of the robot, and the companionability of the robot. The results from this study demonstrate that the older adult-robot care provider context has unique dimensions related to trust that should be considered when designing robots for home-care tasks. |
| format | Article |
| id | doaj-art-e0e140b5bf524560b3521196ad003722 |
| institution | Kabale University |
| issn | 1687-9600 1687-9619 |
| language | English |
| publishDate | 2018-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | Journal of Robotics |
| spelling | doaj-art-e0e140b5bf524560b3521196ad0037222025-02-03T06:07:14ZengWileyJournal of Robotics1687-96001687-96192018-01-01201810.1155/2018/65197136519713Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care ProviderRachel E. Stuck0Wendy A. Rogers1Georgia Institute of Technology, 654 Cherry St., Atlanta, GA 30332, USAUniversity of Illinois Urbana-Champaign, 1206 South 4th St, Champaign, IL 61820, USAThe older adult population is increasing worldwide, leading to an increased need for care providers. An insufficient number of professional caregivers will lead to a demand for robot care providers to mitigate this need. Trust is an essential element for older adults and robot care providers to work effectively. Trust is context dependent. Therefore, we need to understand what older adults would need to trust robot care providers, in this specific home-care context. This mixed methods study explored what older adults, who currently receive assistance from caregivers, perceive as supporting trust in robot care providers within four common home-care tasks: bathing, transferring, medication assistance, and household tasks. Older adults reported three main dimensions that support trust: professional skills, personal traits, and communication. Each of these had subthemes including those identified in prior human-robot trust literature such as ability, reliability, and safety. In addition, new dimensions perceived to impact trust emerged such as the robot’s benevolence, the material of the robot, and the companionability of the robot. The results from this study demonstrate that the older adult-robot care provider context has unique dimensions related to trust that should be considered when designing robots for home-care tasks.http://dx.doi.org/10.1155/2018/6519713 |
| spellingShingle | Rachel E. Stuck Wendy A. Rogers Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider Journal of Robotics |
| title | Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider |
| title_full | Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider |
| title_fullStr | Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider |
| title_full_unstemmed | Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider |
| title_short | Older Adults’ Perceptions of Supporting Factors of Trust in a Robot Care Provider |
| title_sort | older adults perceptions of supporting factors of trust in a robot care provider |
| url | http://dx.doi.org/10.1155/2018/6519713 |
| work_keys_str_mv | AT rachelestuck olderadultsperceptionsofsupportingfactorsoftrustinarobotcareprovider AT wendyarogers olderadultsperceptionsofsupportingfactorsoftrustinarobotcareprovider |