INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA

Objective: to show that the informatization of state and municipal governance in modern Russia should be aimed directly at reducing costs and improving productivity of the state and municipal authorities, and not at the achievement of indirect performance indicators like “the proportion of documents...

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Main Author: N. V. Lukashov
Format: Article
Language:English
Published: Tatar Educational Center “Taglimat” Ltd. 2015-06-01
Series:Russian Journal of Economics and Law
Subjects:
Online Access:https://www.rusjel.ru/jour/article/view/1876
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author N. V. Lukashov
author_facet N. V. Lukashov
author_sort N. V. Lukashov
collection DOAJ
description Objective: to show that the informatization of state and municipal governance in modern Russia should be aimed directly at reducing costs and improving productivity of the state and municipal authorities, and not at the achievement of indirect performance indicators like “the proportion of documents in digital form". Methods: the method of analysis of the research object condition at various stages of its development, the synthesis of cognition elements followed by synthesis and transition from the singular to the general. General scientific, specific and private scientific research methods were used. Results: basing on the analysis of informatization of state and municipal management it is shown that the main reason for its low efficiency is the current evaluation system based on indirect indicators. Scientific novelty: the efficiency and effectiveness of informatization of state and municipal management are considered from the point of view of consistency and optimal allocation of resources. The scientific justification of performance indicators of informatization in the sphere of state and municipal management is proposed, which is characterized by the blurring of the quality criteria, difficult to express in monetary terms. Examples of such criteria are: cost of rendering of state (municipal) services; physical (geographical, by mode of operation, by convenience) accessibility of services; time of waiting in queue and length of obtaining the service by a citizen, regardless of in which form, traditional or digital, it is rendered. Practical value: the article considers the problems of selecting the efficiency criteria of social control informatization. Specific measures are proposed aimed at improving the efficiency of informatization, including in the framework of realization of the Federal program of the Russian Federation "Informational society" for 2012-2020.
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spelling doaj-art-e0a97b20e8ad4e2ca952a07c77063ca42025-08-20T03:45:56ZengTatar Educational Center “Taglimat” Ltd.Russian Journal of Economics and Law2782-29232015-06-010283911874INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIAN. V. Lukashov0National Research Nuclear UniversityObjective: to show that the informatization of state and municipal governance in modern Russia should be aimed directly at reducing costs and improving productivity of the state and municipal authorities, and not at the achievement of indirect performance indicators like “the proportion of documents in digital form". Methods: the method of analysis of the research object condition at various stages of its development, the synthesis of cognition elements followed by synthesis and transition from the singular to the general. General scientific, specific and private scientific research methods were used. Results: basing on the analysis of informatization of state and municipal management it is shown that the main reason for its low efficiency is the current evaluation system based on indirect indicators. Scientific novelty: the efficiency and effectiveness of informatization of state and municipal management are considered from the point of view of consistency and optimal allocation of resources. The scientific justification of performance indicators of informatization in the sphere of state and municipal management is proposed, which is characterized by the blurring of the quality criteria, difficult to express in monetary terms. Examples of such criteria are: cost of rendering of state (municipal) services; physical (geographical, by mode of operation, by convenience) accessibility of services; time of waiting in queue and length of obtaining the service by a citizen, regardless of in which form, traditional or digital, it is rendered. Practical value: the article considers the problems of selecting the efficiency criteria of social control informatization. Specific measures are proposed aimed at improving the efficiency of informatization, including in the framework of realization of the Federal program of the Russian Federation "Informational society" for 2012-2020.https://www.rusjel.ru/jour/article/view/1876social managementstate and municipal managementinformatizationinformational societyinformation and communication technologiesperformance indicatorselectronic documentationoutsourcingdocument managementpublic services
spellingShingle N. V. Lukashov
INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA
Russian Journal of Economics and Law
social management
state and municipal management
informatization
informational society
information and communication technologies
performance indicators
electronic documentation
outsourcing
document management
public services
title INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA
title_full INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA
title_fullStr INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA
title_full_unstemmed INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA
title_short INSTITUTIONAL PARADOXES OF INFORMATIZATION OF STATE AND MUNICIPAL GOVERNANCE IN MODERN RUSSIA
title_sort institutional paradoxes of informatization of state and municipal governance in modern russia
topic social management
state and municipal management
informatization
informational society
information and communication technologies
performance indicators
electronic documentation
outsourcing
document management
public services
url https://www.rusjel.ru/jour/article/view/1876
work_keys_str_mv AT nvlukashov institutionalparadoxesofinformatizationofstateandmunicipalgovernanceinmodernrussia