A senses-based model for experiential tourism
An experience can be defined as anything that stimulates the senses, heart and mind. Senses play a central role in individuals’ perceptions of the surrounding world. Thus, research on tourist experiences’ sensory dimensions is pivotal to improving visitor management in tourism. Recent studies ha...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2018-10-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/1051/pdf_110 |
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| Summary: | An experience can be defined as anything that stimulates the senses,
heart and mind. Senses play a central role in individuals’ perceptions of
the surrounding world. Thus, research on tourist experiences’ sensory
dimensions is pivotal to improving visitor management in tourism.
Recent studies have shown that successful tourism destinations attract
tourists using a systematic approach to stimulating all the senses. This
paper discusses the case of a multisensory criteria model applied to the
tourism destination of Fiesole, Italy. The main aim was to provide a
critical analysis of the various steps and outcomes of tourism
experience design. The findings include a set of key tourism-related
sensory experience concepts and the critical importance of following a
logical order in experience processes. The results provided a theoretical
framework that served as the foundation of a senses-based model,
which not only provides an innovative focus within tourism research but
also can function as a user-friendly tool for operators who need to plan,
monitor and evaluate tourist experiences. |
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| ISSN: | 2182-8466 |