Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working

Purpose – This paper aims to provide the integrated model with artificial intelligence (AI) awareness for the betterment of the higher education system in crisis i.e. fear of contagious viruses (different kinds of flu, monkeypox, chickenpox, COVID-19, etc.) corollaries in developing nations where th...

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Main Authors: Muhammad Asif Zaheer, Tanveer Muhammad Anwar, Mohamed Albeshr, Maryam Manzoor, Zoia Khan
Format: Article
Language:English
Published: Emerald Publishing 2025-01-01
Series:Quality Education for All
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/QEA-12-2023-0025/full/pdf
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author Muhammad Asif Zaheer
Tanveer Muhammad Anwar
Mohamed Albeshr
Maryam Manzoor
Zoia Khan
author_facet Muhammad Asif Zaheer
Tanveer Muhammad Anwar
Mohamed Albeshr
Maryam Manzoor
Zoia Khan
author_sort Muhammad Asif Zaheer
collection DOAJ
description Purpose – This paper aims to provide the integrated model with artificial intelligence (AI) awareness for the betterment of the higher education system in crisis i.e. fear of contagious viruses (different kinds of flu, monkeypox, chickenpox, COVID-19, etc.) corollaries in developing nations where the quality of education depends on teachers’ commitment, stress and the turnover intention. Design/methodology/approach – This empirical investigation employs a self-administered survey distributed among the faculty members within higher education institutions (HEIs) of the Punjab province and the Federal Capital Territory (FCT) Islamabad, Pakistan. The final sample of 622 faculty members was collected through convenience sampling, and structural equation modeling was performed with SmartPLS to assess the proposed model. Findings – The study reveals that remote work significantly enhances organizational commitment while concurrently lowering the turnover intention. Conversely, perceived work stress negatively impacts organizational commitment but positively influences turnover intention. Organizational commitment partially mediates between perceived work stress and turnover intention but exhibited no mediation between remote work and turnover intention. Notably, fear of contagious viruses and AI awareness positively moderate and amplify both the perceived work stress with turnover intention and remote working with organizational commitment, respectively. Research limitations/implications – The current study extends the AI-mediated social exchange theory (MET) by observing faculty members of HEIs in the context of remote working, perceived work stress, commitment, turnover intention, fear of contagious viruses and AI awareness. Moreover, the successful application of AI-MET extended the researcher’s understanding of quality education in crisis. Practical implications – The study offers several contributions including applications of technical skills with AI awareness among faculty members to provide quality education for society’s welfare. Moreover, HEIs should arrange training programs for performance enhancement. Originality/value – This research provided a quality-based model for HEIs for developing nations to deal with forthcoming calamities of contagious viruses and deliver quality education through remote working during lockdown. Nowadays, off-campus education during calamity situations has been an alternative to on-campus education. Therefore, HEIs must introduce AI awareness to increase the dedication of faculty members toward society’s welfare with the utilization of full effort.
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institution Kabale University
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publishDate 2025-01-01
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series Quality Education for All
spelling doaj-art-df62a3e5b69f46c0a269d0bbfa4625ac2025-02-03T14:29:26ZengEmerald PublishingQuality Education for All2976-93102025-01-0121558010.1108/QEA-12-2023-0025Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote workingMuhammad Asif Zaheer0Tanveer Muhammad Anwar1Mohamed Albeshr2Maryam Manzoor3Zoia Khan4University Institute of Management Sciences, PMAS-Arid Agriculture University Rawalpindi, Rawalpindi, Pakistan and Department of Management and Law, Faculty of Economics, School of Economics, University of Rome Tor Vergata, Rome, ItalyDepartment of Veterinary Medicine, Institute of Preventive Veterinary Sciences, Zhejiang University, Hangzhou, ChinaSwiss School of Management, Bellinzona, Switzerland and Higher Colleges of Technology, Dubai, United Arab EmiratesUniversity Institute of Management Sciences, PMAS-Arid Agriculture University Rawalpindi, Rawalpindi, PakistanUniversity Institute of Management Sciences, PMAS-Arid Agriculture University Rawalpindi, Rawalpindi, PakistanPurpose – This paper aims to provide the integrated model with artificial intelligence (AI) awareness for the betterment of the higher education system in crisis i.e. fear of contagious viruses (different kinds of flu, monkeypox, chickenpox, COVID-19, etc.) corollaries in developing nations where the quality of education depends on teachers’ commitment, stress and the turnover intention. Design/methodology/approach – This empirical investigation employs a self-administered survey distributed among the faculty members within higher education institutions (HEIs) of the Punjab province and the Federal Capital Territory (FCT) Islamabad, Pakistan. The final sample of 622 faculty members was collected through convenience sampling, and structural equation modeling was performed with SmartPLS to assess the proposed model. Findings – The study reveals that remote work significantly enhances organizational commitment while concurrently lowering the turnover intention. Conversely, perceived work stress negatively impacts organizational commitment but positively influences turnover intention. Organizational commitment partially mediates between perceived work stress and turnover intention but exhibited no mediation between remote work and turnover intention. Notably, fear of contagious viruses and AI awareness positively moderate and amplify both the perceived work stress with turnover intention and remote working with organizational commitment, respectively. Research limitations/implications – The current study extends the AI-mediated social exchange theory (MET) by observing faculty members of HEIs in the context of remote working, perceived work stress, commitment, turnover intention, fear of contagious viruses and AI awareness. Moreover, the successful application of AI-MET extended the researcher’s understanding of quality education in crisis. Practical implications – The study offers several contributions including applications of technical skills with AI awareness among faculty members to provide quality education for society’s welfare. Moreover, HEIs should arrange training programs for performance enhancement. Originality/value – This research provided a quality-based model for HEIs for developing nations to deal with forthcoming calamities of contagious viruses and deliver quality education through remote working during lockdown. Nowadays, off-campus education during calamity situations has been an alternative to on-campus education. Therefore, HEIs must introduce AI awareness to increase the dedication of faculty members toward society’s welfare with the utilization of full effort.https://www.emerald.com/insight/content/doi/10.1108/QEA-12-2023-0025/full/pdfArtificial intelligence (AI) awarenessRemote workingFear of contagious virusesOrganizational commitmentPerceived work stressTurnover intention
spellingShingle Muhammad Asif Zaheer
Tanveer Muhammad Anwar
Mohamed Albeshr
Maryam Manzoor
Zoia Khan
Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working
Quality Education for All
Artificial intelligence (AI) awareness
Remote working
Fear of contagious viruses
Organizational commitment
Perceived work stress
Turnover intention
title Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working
title_full Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working
title_fullStr Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working
title_full_unstemmed Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working
title_short Contagious viruses’ corollaries and deterioration of quality education in developing countries: an integrated model of artificial intelligence (AI) awareness and remote working
title_sort contagious viruses corollaries and deterioration of quality education in developing countries an integrated model of artificial intelligence ai awareness and remote working
topic Artificial intelligence (AI) awareness
Remote working
Fear of contagious viruses
Organizational commitment
Perceived work stress
Turnover intention
url https://www.emerald.com/insight/content/doi/10.1108/QEA-12-2023-0025/full/pdf
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