Evaluation of Administrative Service Quality Towards JKN Patient Satisfaction
Based on BPJS Kesehatan data, there was a decrease in Participant Satisfaction Index by 0.3% in 2016. The number of outpatient visits in RSUD KRT. Setjonegoro Wonosobo has decreased in 2016. Based on preliminary study, there were problems mainly related to health services provided by RSUD KRT. Setjo...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Negeri Semarang
2018-07-01
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| Series: | KEMAS: Jurnal Kesehatan Masyarakat |
| Subjects: | |
| Online Access: | https://journal.unnes.ac.id/nju/index.php/kemas/article/view/14915 |
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