A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?

While the primary goal of smart cities is to create a better quality of life for urban residents, some researchers believe that this goal has largely remained as a slogan, and the objectives of smart cities are more aligned with and in favor of the interests of other stakeholders such as governmenta...

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Main Authors: Mahboubeh Kahvand, Ali Shayan, Shaban Elahi, Iman Raeesi Vanani
Format: Article
Language:fas
Published: Iranian Research Institute for Information and Technology 2024-12-01
Series:Iranian Journal of Information Processing & Management
Subjects:
Online Access:https://jipm.irandoc.ac.ir/article_715061_6992726acdbef44d13e39415efba3aff.pdf
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author Mahboubeh Kahvand
Ali Shayan
Shaban Elahi
Iman Raeesi Vanani
author_facet Mahboubeh Kahvand
Ali Shayan
Shaban Elahi
Iman Raeesi Vanani
author_sort Mahboubeh Kahvand
collection DOAJ
description While the primary goal of smart cities is to create a better quality of life for urban residents, some researchers believe that this goal has largely remained as a slogan, and the objectives of smart cities are more aligned with and in favor of the interests of other stakeholders such as governmental institutions and private companies. Even in cases where citizen-centric approaches have been emphasized and implemented, it is observed that citizens are merely users of smart city services or only act as sensors in the city, without playing a role in shaping and creating initiatives for participation in the governance of their cities. Taking these challenges into account in the realm of smart city management, transforming the management models of smart cities is imperative. In this article, through a systematic literature review using the PRISMA protocol, we identified the different roles of citizens and factors influencing citizen participation in smart cities. Finally, we address the question of whether the current trend indicates a lack of creative involvement and real participation of citizens in smart city projects, and whether there is a need to introduce a new paradigm for the evolution of the idea of a smart city. We believe that there is indeed a need for this new paradigm, which we have termed the Responsive Smart City.
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spelling doaj-art-df246de786874b6fbc40977bd7edb75e2025-08-20T02:56:45ZfasIranian Research Institute for Information and TechnologyIranian Journal of Information Processing & Management2251-82232251-82312024-12-01401376910.22034/jipm.2024.715061715061A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?Mahboubeh Kahvand0Ali Shayan1Shaban Elahi2Iman Raeesi Vanani3Faculty of Management and Economics, Tarbiat Modares University, TehranFaculty of Management and Economics, Tarbiat Modares University, TehranFaculty of Administrative Sciences and Economics, Vali-e-Asr University of Rafsanjan, Kerman,Faculty of Management and Accounting, Allameh Tabataba'i University, TehranWhile the primary goal of smart cities is to create a better quality of life for urban residents, some researchers believe that this goal has largely remained as a slogan, and the objectives of smart cities are more aligned with and in favor of the interests of other stakeholders such as governmental institutions and private companies. Even in cases where citizen-centric approaches have been emphasized and implemented, it is observed that citizens are merely users of smart city services or only act as sensors in the city, without playing a role in shaping and creating initiatives for participation in the governance of their cities. Taking these challenges into account in the realm of smart city management, transforming the management models of smart cities is imperative. In this article, through a systematic literature review using the PRISMA protocol, we identified the different roles of citizens and factors influencing citizen participation in smart cities. Finally, we address the question of whether the current trend indicates a lack of creative involvement and real participation of citizens in smart city projects, and whether there is a need to introduce a new paradigm for the evolution of the idea of a smart city. We believe that there is indeed a need for this new paradigm, which we have termed the Responsive Smart City.https://jipm.irandoc.ac.ir/article_715061_6992726acdbef44d13e39415efba3aff.pdfsmart citycitizen participationarnstein's ladder of participationresponsive cityresponsive smart city
spellingShingle Mahboubeh Kahvand
Ali Shayan
Shaban Elahi
Iman Raeesi Vanani
A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?
Iranian Journal of Information Processing & Management
smart city
citizen participation
arnstein's ladder of participation
responsive city
responsive smart city
title A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?
title_full A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?
title_fullStr A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?
title_full_unstemmed A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?
title_short A Systematic Review of Factors Influencing Citizen Engagement in Smart Cities: Is a New Paradigm Needed?
title_sort systematic review of factors influencing citizen engagement in smart cities is a new paradigm needed
topic smart city
citizen participation
arnstein's ladder of participation
responsive city
responsive smart city
url https://jipm.irandoc.ac.ir/article_715061_6992726acdbef44d13e39415efba3aff.pdf
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