Quality Management System in Shaping Students’ Pro-Quality Attitude in the Era of Industry 4.0

The significance of the quality issue in Industry 4.0 increases due to the dynamically changing economy. Not only selected workers who form the quality department must be aware of this fact, but each member of the staff must be as well. A considerable portion of responsibility concerning the proper...

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Bibliographic Details
Main Author: Bartosz Spychalski
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Applied Sciences
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Online Access:https://www.mdpi.com/2076-3417/15/8/4227
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Summary:The significance of the quality issue in Industry 4.0 increases due to the dynamically changing economy. Not only selected workers who form the quality department must be aware of this fact, but each member of the staff must be as well. A considerable portion of responsibility concerning the proper preparation of workers in the field of quality relies on the education system that should help graduates develop a pro-quality attitude. In order to fulfill this aim, schools must use a number of tools, including, among others, the ISO 9001 quality management system—one of the elements introduced by the author’s model of factors influencing the development of students’ pro-quality attitude. The subject of this article is to determine the impact of the quality management system implemented in schools on the development of students’ pro-quality attitude—an issue that allows us, on the one hand, to ensure a higher level of education and, on the other hand, to use it as an element of smart learning. For the needs of the performed research, the author has collected secondary data from the literature analysis, as well as primary data from surveys performed on 1294 people. The research results deserve the attention of people who manage schools to improve the use of the quality management system implemented in schools in order to develop students’ attitudes towards quality and to improve the system itself more effectively. They are also important for enterprises, which can positively influence young people’s (future participants of the labor market based on Industry 4.0) education through cooperation with schools. The research performed by the author proved the hypothesis according to which the implementation of the quality management system is not sufficient to ensure effective development of students’ pro-quality attitudes.
ISSN:2076-3417