E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency

This study aims to analyze the implementation of e-Government through Taspen Smart Card Program in pension fund services of State Civil Service. This study used a combination method of concurrent triangulation design (a balanced mix of quantitative and qualitative). The major instrument used was que...

Full description

Saved in:
Bibliographic Details
Main Authors: Lukman Nul Hakim Amran Saputra, Nur Khaerah, Abdillah Abdillah, Nuryanti Mustari
Format: Article
Language:English
Published: Universitas Muhammadiyah Yogyakarta 2023-03-01
Series:Jurnal Studi Pemerintahan
Subjects:
Online Access:https://jsp.umy.ac.id/index.php/jsp/article/view/16
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832545268812218368
author Lukman Nul Hakim Amran Saputra
Nur Khaerah
Abdillah Abdillah
Nuryanti Mustari
author_facet Lukman Nul Hakim Amran Saputra
Nur Khaerah
Abdillah Abdillah
Nuryanti Mustari
author_sort Lukman Nul Hakim Amran Saputra
collection DOAJ
description This study aims to analyze the implementation of e-Government through Taspen Smart Card Program in pension fund services of State Civil Service. This study used a combination method of concurrent triangulation design (a balanced mix of quantitative and qualitative). The major instrument used was questionnaire and interview. There were participants of the Taspen Smart Card Program that involved as samples and informants in this study.  The number of samples was 40 and 2 people as informants. The samples taken using probability sampling techniques. The data were analyzed using regression analysis technique. The results of this study indicated that the implementation of e- Government through Taspen Smart Card Program in pension fund services of State Civil Service in Pinrang and Makassar Regency is running very well. This is based on the average score obtained was 139.6 or 87.25% which indicates that the implementation of Taspen Smart Card fall into very good category. Furthermore, the study also shows that the implementation of Taspen Smart Card Program has a positive and significant effect in pension fund services of State Civil Service in Pinrang and Makassar Regency by 33.3% and the remaining 66.7% due to the existence of other programs issued by the government.
format Article
id doaj-art-dc6ce68d68a44017826885c2506d8e76
institution Kabale University
issn 1907-8374
2337-8220
language English
publishDate 2023-03-01
publisher Universitas Muhammadiyah Yogyakarta
record_format Article
series Jurnal Studi Pemerintahan
spelling doaj-art-dc6ce68d68a44017826885c2506d8e762025-02-03T07:37:42ZengUniversitas Muhammadiyah YogyakartaJurnal Studi Pemerintahan1907-83742337-82202023-03-0135638210.18196/jgp.v13i3.1582316E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang RegencyLukman Nul Hakim Amran Saputra0Nur Khaerah1Abdillah Abdillah2Nuryanti Mustari3Muhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesMuhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesMuhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesMuhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesThis study aims to analyze the implementation of e-Government through Taspen Smart Card Program in pension fund services of State Civil Service. This study used a combination method of concurrent triangulation design (a balanced mix of quantitative and qualitative). The major instrument used was questionnaire and interview. There were participants of the Taspen Smart Card Program that involved as samples and informants in this study.  The number of samples was 40 and 2 people as informants. The samples taken using probability sampling techniques. The data were analyzed using regression analysis technique. The results of this study indicated that the implementation of e- Government through Taspen Smart Card Program in pension fund services of State Civil Service in Pinrang and Makassar Regency is running very well. This is based on the average score obtained was 139.6 or 87.25% which indicates that the implementation of Taspen Smart Card fall into very good category. Furthermore, the study also shows that the implementation of Taspen Smart Card Program has a positive and significant effect in pension fund services of State Civil Service in Pinrang and Makassar Regency by 33.3% and the remaining 66.7% due to the existence of other programs issued by the government.https://jsp.umy.ac.id/index.php/jsp/article/view/16implementatione-governmentsmart card taspen
spellingShingle Lukman Nul Hakim Amran Saputra
Nur Khaerah
Abdillah Abdillah
Nuryanti Mustari
E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
Jurnal Studi Pemerintahan
implementation
e-government
smart card taspen
title E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
title_full E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
title_fullStr E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
title_full_unstemmed E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
title_short E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
title_sort e governance and public services in local governments study of the taspen smart card programfor pension fund services in makassar city and pinrang regency
topic implementation
e-government
smart card taspen
url https://jsp.umy.ac.id/index.php/jsp/article/view/16
work_keys_str_mv AT lukmannulhakimamransaputra egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency
AT nurkhaerah egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency
AT abdillahabdillah egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency
AT nuryantimustari egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency