E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency
This study aims to analyze the implementation of e-Government through Taspen Smart Card Program in pension fund services of State Civil Service. This study used a combination method of concurrent triangulation design (a balanced mix of quantitative and qualitative). The major instrument used was que...
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Universitas Muhammadiyah Yogyakarta
2023-03-01
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Series: | Jurnal Studi Pemerintahan |
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Online Access: | https://jsp.umy.ac.id/index.php/jsp/article/view/16 |
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author | Lukman Nul Hakim Amran Saputra Nur Khaerah Abdillah Abdillah Nuryanti Mustari |
author_facet | Lukman Nul Hakim Amran Saputra Nur Khaerah Abdillah Abdillah Nuryanti Mustari |
author_sort | Lukman Nul Hakim Amran Saputra |
collection | DOAJ |
description | This study aims to analyze the implementation of e-Government through Taspen Smart Card Program in pension fund services of State Civil Service. This study used a combination method of concurrent triangulation design (a balanced mix of quantitative and qualitative). The major instrument used was questionnaire and interview. There were participants of the Taspen Smart Card Program that involved as samples and informants in this study. The number of samples was 40 and 2 people as informants. The samples taken using probability sampling techniques. The data were analyzed using regression analysis technique. The results of this study indicated that the implementation of e- Government through Taspen Smart Card Program in pension fund services of State Civil Service in Pinrang and Makassar Regency is running very well. This is based on the average score obtained was 139.6 or 87.25% which indicates that the implementation of Taspen Smart Card fall into very good category. Furthermore, the study also shows that the implementation of Taspen Smart Card Program has a positive and significant effect in pension fund services of State Civil Service in Pinrang and Makassar Regency by 33.3% and the remaining 66.7% due to the existence of other programs issued by the government. |
format | Article |
id | doaj-art-dc6ce68d68a44017826885c2506d8e76 |
institution | Kabale University |
issn | 1907-8374 2337-8220 |
language | English |
publishDate | 2023-03-01 |
publisher | Universitas Muhammadiyah Yogyakarta |
record_format | Article |
series | Jurnal Studi Pemerintahan |
spelling | doaj-art-dc6ce68d68a44017826885c2506d8e762025-02-03T07:37:42ZengUniversitas Muhammadiyah YogyakartaJurnal Studi Pemerintahan1907-83742337-82202023-03-0135638210.18196/jgp.v13i3.1582316E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang RegencyLukman Nul Hakim Amran Saputra0Nur Khaerah1Abdillah Abdillah2Nuryanti Mustari3Muhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesMuhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesMuhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesMuhammadiyah University Makassar, Department of Government Science, Faculty of Social and Political SciencesThis study aims to analyze the implementation of e-Government through Taspen Smart Card Program in pension fund services of State Civil Service. This study used a combination method of concurrent triangulation design (a balanced mix of quantitative and qualitative). The major instrument used was questionnaire and interview. There were participants of the Taspen Smart Card Program that involved as samples and informants in this study. The number of samples was 40 and 2 people as informants. The samples taken using probability sampling techniques. The data were analyzed using regression analysis technique. The results of this study indicated that the implementation of e- Government through Taspen Smart Card Program in pension fund services of State Civil Service in Pinrang and Makassar Regency is running very well. This is based on the average score obtained was 139.6 or 87.25% which indicates that the implementation of Taspen Smart Card fall into very good category. Furthermore, the study also shows that the implementation of Taspen Smart Card Program has a positive and significant effect in pension fund services of State Civil Service in Pinrang and Makassar Regency by 33.3% and the remaining 66.7% due to the existence of other programs issued by the government.https://jsp.umy.ac.id/index.php/jsp/article/view/16implementatione-governmentsmart card taspen |
spellingShingle | Lukman Nul Hakim Amran Saputra Nur Khaerah Abdillah Abdillah Nuryanti Mustari E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency Jurnal Studi Pemerintahan implementation e-government smart card taspen |
title | E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency |
title_full | E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency |
title_fullStr | E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency |
title_full_unstemmed | E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency |
title_short | E-Governance and Public Services in Local Governments: Study of The Taspen Smart Card Programfor Pension Fund Services in Makassar City and Pinrang Regency |
title_sort | e governance and public services in local governments study of the taspen smart card programfor pension fund services in makassar city and pinrang regency |
topic | implementation e-government smart card taspen |
url | https://jsp.umy.ac.id/index.php/jsp/article/view/16 |
work_keys_str_mv | AT lukmannulhakimamransaputra egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency AT nurkhaerah egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency AT abdillahabdillah egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency AT nuryantimustari egovernanceandpublicservicesinlocalgovernmentsstudyofthetaspensmartcardprogramforpensionfundservicesinmakassarcityandpinrangregency |