God’s intermediaries: a study into chaplains’ information behaviour
Introduction. This study investigates the information behaviours that chaplains across the UK and Ireland use in their day-to-day work when interacting with vulnerable people. Methods. Eight chaplains working with vulnerable people were interviewed using semi-structured interviews. The interviews...
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| Format: | Article |
| Language: | English |
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University of Borås
2024-06-01
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| Series: | Information Research: An International Electronic Journal |
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| Online Access: | https://informationr.net/infres/article/view/844 |
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| author | Kieran Robson Ian Ruthven Perla Innocenti |
| author_facet | Kieran Robson Ian Ruthven Perla Innocenti |
| author_sort | Kieran Robson |
| collection | DOAJ |
| description | Introduction. This study investigates the information behaviours that chaplains across the UK and Ireland use in their day-to-day work when interacting with vulnerable people.
Methods. Eight chaplains working with vulnerable people were interviewed using semi-structured interviews. The interviews aimed to find out how chaplains acted as intermediaries and what other information behaviour techniques they use in their work.
Analysis. Thematic analysis was used to analyse the transcribed interviews, the four main themes of information work, work duties, ways of working and faith were discovered.
Findings. A range of information behaviours were found to be used by chaplains when interacting with their clients. These information behaviours included information chunking, avoidance and acting as an information intermediary.
Conclusion. This paper shows the range of information behaviours that chaplains utilise when working with vulnerable communities. |
| format | Article |
| id | doaj-art-d9f4bde5d9c0456e881622267159fba8 |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2024-06-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-d9f4bde5d9c0456e881622267159fba82025-02-03T10:10:34ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132024-06-0129251252410.47989/ir292844841God’s intermediaries: a study into chaplains’ information behaviourKieran Robson0Ian Ruthven1Perla Innocenti2University of StrathclydeUniversity of StrathclydeUniversity of StrathclydeIntroduction. This study investigates the information behaviours that chaplains across the UK and Ireland use in their day-to-day work when interacting with vulnerable people. Methods. Eight chaplains working with vulnerable people were interviewed using semi-structured interviews. The interviews aimed to find out how chaplains acted as intermediaries and what other information behaviour techniques they use in their work. Analysis. Thematic analysis was used to analyse the transcribed interviews, the four main themes of information work, work duties, ways of working and faith were discovered. Findings. A range of information behaviours were found to be used by chaplains when interacting with their clients. These information behaviours included information chunking, avoidance and acting as an information intermediary. Conclusion. This paper shows the range of information behaviours that chaplains utilise when working with vulnerable communities.https://informationr.net/infres/article/view/844information behaviourinformation workchaplainsfaithhomelessness |
| spellingShingle | Kieran Robson Ian Ruthven Perla Innocenti God’s intermediaries: a study into chaplains’ information behaviour Information Research: An International Electronic Journal information behaviour information work chaplains faith homelessness |
| title | God’s intermediaries: a study into chaplains’ information behaviour |
| title_full | God’s intermediaries: a study into chaplains’ information behaviour |
| title_fullStr | God’s intermediaries: a study into chaplains’ information behaviour |
| title_full_unstemmed | God’s intermediaries: a study into chaplains’ information behaviour |
| title_short | God’s intermediaries: a study into chaplains’ information behaviour |
| title_sort | god s intermediaries a study into chaplains information behaviour |
| topic | information behaviour information work chaplains faith homelessness |
| url | https://informationr.net/infres/article/view/844 |
| work_keys_str_mv | AT kieranrobson godsintermediariesastudyintochaplainsinformationbehaviour AT ianruthven godsintermediariesastudyintochaplainsinformationbehaviour AT perlainnocenti godsintermediariesastudyintochaplainsinformationbehaviour |