Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities
Individuals in social housing heavily depend on the surrounding infrastructure and services. There is a gap in understanding the needs of vulnerable groups regarding access to these resources. From the lens of spatial justice, we explored the specific needs of financially limited residents, consider...
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| Format: | Article |
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MDPI AG
2025-01-01
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| Series: | Urban Science |
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| Online Access: | https://www.mdpi.com/2413-8851/9/1/13 |
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| author | Ruixia Chao Haolin Hong Wei Wei |
| author_facet | Ruixia Chao Haolin Hong Wei Wei |
| author_sort | Ruixia Chao |
| collection | DOAJ |
| description | Individuals in social housing heavily depend on the surrounding infrastructure and services. There is a gap in understanding the needs of vulnerable groups regarding access to these resources. From the lens of spatial justice, we explored the specific needs of financially limited residents, considering affordability, service levels, and service quality. Surveying 660 individuals across 13 communities in Guangzhou, we firstly assessed the accessibility to facilities by using travel data. Subsequently, a principal component analysis revealed key factors influencing individuals’ satisfaction, including proximity to essential amenities, efficient service, high-quality education, affordability of commercial establishments, and access to healthcare services. While proximity to basic facilities achieves satisfaction, it falls short of ensuring fulfilment in healthcare, commerce, and education service quality. Satisfaction varies by community location and age, with newer communities, especially those established post-2010 in outlying areas, struggling to uphold spatial justice. |
| format | Article |
| id | doaj-art-d9ebdeef5b78447eb131f72411c95b23 |
| institution | Kabale University |
| issn | 2413-8851 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Urban Science |
| spelling | doaj-art-d9ebdeef5b78447eb131f72411c95b232025-01-24T13:51:35ZengMDPI AGUrban Science2413-88512025-01-01911310.3390/urbansci9010013Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing CommunitiesRuixia Chao0Haolin Hong1Wei Wei2School of Geography and Planning, Sun Yat-sen University, Guangzhou 510275, ChinaSchool of Geography and Planning, Sun Yat-sen University, Guangzhou 510275, ChinaSchool of Economic, Guangxi University for Nationalities, Nanning 530006, ChinaIndividuals in social housing heavily depend on the surrounding infrastructure and services. There is a gap in understanding the needs of vulnerable groups regarding access to these resources. From the lens of spatial justice, we explored the specific needs of financially limited residents, considering affordability, service levels, and service quality. Surveying 660 individuals across 13 communities in Guangzhou, we firstly assessed the accessibility to facilities by using travel data. Subsequently, a principal component analysis revealed key factors influencing individuals’ satisfaction, including proximity to essential amenities, efficient service, high-quality education, affordability of commercial establishments, and access to healthcare services. While proximity to basic facilities achieves satisfaction, it falls short of ensuring fulfilment in healthcare, commerce, and education service quality. Satisfaction varies by community location and age, with newer communities, especially those established post-2010 in outlying areas, struggling to uphold spatial justice.https://www.mdpi.com/2413-8851/9/1/13spatial justicesocial housinghuman needaccessibilityservice qualityGuangzhou |
| spellingShingle | Ruixia Chao Haolin Hong Wei Wei Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities Urban Science spatial justice social housing human need accessibility service quality Guangzhou |
| title | Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities |
| title_full | Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities |
| title_fullStr | Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities |
| title_full_unstemmed | Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities |
| title_short | Personal Satisfaction with Accessibility and Service Quality: Spatial Justice in Guangzhou’s Social Housing Communities |
| title_sort | personal satisfaction with accessibility and service quality spatial justice in guangzhou s social housing communities |
| topic | spatial justice social housing human need accessibility service quality Guangzhou |
| url | https://www.mdpi.com/2413-8851/9/1/13 |
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