Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews

Discussion: Overall, DPs were perceived positively by most reviews analyzed. Users reported that DPs provided emotional and companionship support, were helpful, and had anthropomorphic traits, but also had negative experiences with DPs and technical issues. The types of themes reported in the review...

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Main Authors: Radek Heissler, Juraj Jonáš, Nicole Carre, Karin Mostovoy, Eduardo L. Bunge
Format: Article
Language:English
Published: Wiley 2024-01-01
Series:Human Behavior and Emerging Technologies
Online Access:http://dx.doi.org/10.1155/2024/6738001
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author Radek Heissler
Juraj Jonáš
Nicole Carre
Karin Mostovoy
Eduardo L. Bunge
author_facet Radek Heissler
Juraj Jonáš
Nicole Carre
Karin Mostovoy
Eduardo L. Bunge
author_sort Radek Heissler
collection DOAJ
description Discussion: Overall, DPs were perceived positively by most reviews analyzed. Users reported that DPs provided emotional and companionship support, were helpful, and had anthropomorphic traits, but also had negative experiences with DPs and technical issues. The types of themes reported in the reviews predicted the user ratings.
format Article
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institution Kabale University
issn 2578-1863
language English
publishDate 2024-01-01
publisher Wiley
record_format Article
series Human Behavior and Emerging Technologies
spelling doaj-art-d9c4130ae6494b8fb878338d025f7dc62025-02-03T10:18:13ZengWileyHuman Behavior and Emerging Technologies2578-18632024-01-01202410.1155/2024/6738001Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User ReviewsRadek Heissler0Juraj Jonáš1Nicole Carre2Karin Mostovoy3Eduardo L. Bunge4PromethistAI a.s.PromethistAI a.s.The Children and Adolescent Psychotherapy (CAPT) Research LabThe Children and Adolescent Psychotherapy (CAPT) Research LabPromethistAI a.s.Discussion: Overall, DPs were perceived positively by most reviews analyzed. Users reported that DPs provided emotional and companionship support, were helpful, and had anthropomorphic traits, but also had negative experiences with DPs and technical issues. The types of themes reported in the reviews predicted the user ratings.http://dx.doi.org/10.1155/2024/6738001
spellingShingle Radek Heissler
Juraj Jonáš
Nicole Carre
Karin Mostovoy
Eduardo L. Bunge
Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews
Human Behavior and Emerging Technologies
title Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews
title_full Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews
title_fullStr Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews
title_full_unstemmed Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews
title_short Can AI Digital Personas for Well-Being Provide Social Support? A Mixed-Method Analysis of User Reviews
title_sort can ai digital personas for well being provide social support a mixed method analysis of user reviews
url http://dx.doi.org/10.1155/2024/6738001
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