Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety

Qualitative research interviews are invaluable in understanding participants’ experiences within public health systems and driving systemic change. These interviews can be sensitive in nature, particularly when exploring how certain groups are failed by systems. Considering this, it is crucial to co...

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Main Authors: Kimberley Clare O’Sullivan, Mary Buchanan, Lori Leigh, Rachel Kowalchuk Dohig, Tīria Pehi, Matthew Jenkins, Nevil Pierse, Lynda Ryan, Brodie Fraser
Format: Article
Language:English
Published: SAGE Publishing 2025-04-01
Series:International Journal of Qualitative Methods
Online Access:https://doi.org/10.1177/16094069251337204
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author Kimberley Clare O’Sullivan
Mary Buchanan
Lori Leigh
Rachel Kowalchuk Dohig
Tīria Pehi
Matthew Jenkins
Nevil Pierse
Lynda Ryan
Brodie Fraser
author_facet Kimberley Clare O’Sullivan
Mary Buchanan
Lori Leigh
Rachel Kowalchuk Dohig
Tīria Pehi
Matthew Jenkins
Nevil Pierse
Lynda Ryan
Brodie Fraser
author_sort Kimberley Clare O’Sullivan
collection DOAJ
description Qualitative research interviews are invaluable in understanding participants’ experiences within public health systems and driving systemic change. These interviews can be sensitive in nature, particularly when exploring how certain groups are failed by systems. Considering this, it is crucial to conduct interviews in a way that prioritises the psychological safety of both participants and interviewers. While there is extensive literature theoretical approaches and methods to minimise risk, practical guidance to enhance safety for both research interviewers and participants throughout the data collection process remains limited. This article outlines a protocol for undertaking research interviews within the specific context of children and young people who have experienced housing insecurity and homelessness in Aotearoa New Zealand. The protocol draws on both the wider literature and the experiences of our multidisciplinary research team, with a focus on supporting less experienced qualitative researchers to conduct psychologically safe interviews. Key features of the protocol include: ensuring appropriate cultural responsiveness, providing researchers with opportunities to practice sensitive and/or challenging interviews, carefully considering interview location, forecasting content to participants, and sharing appropriate support resources once the interview has finished. In particular, we describe closure practices that support researchers to ‘leave’ an interview. We reflect on the processes we put in place with the aim of minimising risk to both interviewers and participants when discussing sensitive topics, while maintaining research rigour. By making this protocol available to fellow researchers and community partners we hope to encourage further discussion of best practice for engaging in sensitive interviews in community-based research.
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spelling doaj-art-d99b9a474b9d403798c2d51b54f6ae9a2025-08-20T03:14:01ZengSAGE PublishingInternational Journal of Qualitative Methods1609-40692025-04-012410.1177/16094069251337204Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and SafetyKimberley Clare O’SullivanMary BuchananLori LeighRachel Kowalchuk DohigTīria PehiMatthew JenkinsNevil PierseLynda RyanBrodie FraserQualitative research interviews are invaluable in understanding participants’ experiences within public health systems and driving systemic change. These interviews can be sensitive in nature, particularly when exploring how certain groups are failed by systems. Considering this, it is crucial to conduct interviews in a way that prioritises the psychological safety of both participants and interviewers. While there is extensive literature theoretical approaches and methods to minimise risk, practical guidance to enhance safety for both research interviewers and participants throughout the data collection process remains limited. This article outlines a protocol for undertaking research interviews within the specific context of children and young people who have experienced housing insecurity and homelessness in Aotearoa New Zealand. The protocol draws on both the wider literature and the experiences of our multidisciplinary research team, with a focus on supporting less experienced qualitative researchers to conduct psychologically safe interviews. Key features of the protocol include: ensuring appropriate cultural responsiveness, providing researchers with opportunities to practice sensitive and/or challenging interviews, carefully considering interview location, forecasting content to participants, and sharing appropriate support resources once the interview has finished. In particular, we describe closure practices that support researchers to ‘leave’ an interview. We reflect on the processes we put in place with the aim of minimising risk to both interviewers and participants when discussing sensitive topics, while maintaining research rigour. By making this protocol available to fellow researchers and community partners we hope to encourage further discussion of best practice for engaging in sensitive interviews in community-based research.https://doi.org/10.1177/16094069251337204
spellingShingle Kimberley Clare O’Sullivan
Mary Buchanan
Lori Leigh
Rachel Kowalchuk Dohig
Tīria Pehi
Matthew Jenkins
Nevil Pierse
Lynda Ryan
Brodie Fraser
Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety
International Journal of Qualitative Methods
title Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety
title_full Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety
title_fullStr Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety
title_full_unstemmed Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety
title_short Working With Community Research Partners to Undertake Sensitive Public Health Interviews: A Qualitative Protocol to Enhance Rigour and Safety
title_sort working with community research partners to undertake sensitive public health interviews a qualitative protocol to enhance rigour and safety
url https://doi.org/10.1177/16094069251337204
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