Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector

The aim of this study is to assess and rank the financial and service network performance of seven Turkish non-life insurance companies from 2018 to 2022 using the ENTROPY- MEREC - MACONT decision model. The study evaluates multidimensional firm performance based on selected performance indicators....

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Main Author: Mehmet Zafer Taşcı
Format: Article
Language:English
Published: Mehmet Akif Ersoy University 2024-06-01
Series:Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
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Online Access:https://dergipark.org.tr/en/download/article-file/3737813
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author Mehmet Zafer Taşcı
author_facet Mehmet Zafer Taşcı
author_sort Mehmet Zafer Taşcı
collection DOAJ
description The aim of this study is to assess and rank the financial and service network performance of seven Turkish non-life insurance companies from 2018 to 2022 using the ENTROPY- MEREC - MACONT decision model. The study evaluates multidimensional firm performance based on selected performance indicators. The weights of these indicators were determined using ENTROPY and MEREC (method based on the removal effects of criteria) procedures. The MACONT (mixed aggregation by comprehensive normalization technique) procedure is used to obtain the multidimensional performance ranking of non-life insurance companies over time. The results of the MEREC and ENTROPY procedures indicate that the number of agencies, asset size, technical profit, and return on assets are generally effective criteria for the multidimensional performance of non-life insurance companies. The MACONT ranking results show that company IC2 had the best multidimensional performance during the analysis period. The validity and consistency of the results of the proposed decision model were tested using various sensitivity analyses.
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institution Kabale University
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publishDate 2024-06-01
publisher Mehmet Akif Ersoy University
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series Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
spelling doaj-art-d7fdd558623d4fd9a7c5f485761d2aaa2025-01-27T13:10:30ZengMehmet Akif Ersoy UniversityMehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi2149-16582024-06-0111285488310.30798/makuiibf.1439172273Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance SectorMehmet Zafer Taşcı0https://orcid.org/0000-0001-5848-259XSİVAS CUMHURİYET ÜNİVERSİTESİ, ZARA VEYSEL DURSUN UYGULAMALI BİLİMLER YÜKSEKOKULU, SİGORTACILIK BÖLÜMÜThe aim of this study is to assess and rank the financial and service network performance of seven Turkish non-life insurance companies from 2018 to 2022 using the ENTROPY- MEREC - MACONT decision model. The study evaluates multidimensional firm performance based on selected performance indicators. The weights of these indicators were determined using ENTROPY and MEREC (method based on the removal effects of criteria) procedures. The MACONT (mixed aggregation by comprehensive normalization technique) procedure is used to obtain the multidimensional performance ranking of non-life insurance companies over time. The results of the MEREC and ENTROPY procedures indicate that the number of agencies, asset size, technical profit, and return on assets are generally effective criteria for the multidimensional performance of non-life insurance companies. The MACONT ranking results show that company IC2 had the best multidimensional performance during the analysis period. The validity and consistency of the results of the proposed decision model were tested using various sensitivity analyses.https://dergipark.org.tr/en/download/article-file/3737813insurancemultidimensional performanceentropymerecmacont
spellingShingle Mehmet Zafer Taşcı
Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector
Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
insurance
multidimensional performance
entropy
merec
macont
title Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector
title_full Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector
title_fullStr Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector
title_full_unstemmed Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector
title_short Multidimensional Performance Evaluation Using the Hybrid MCDM Method: A Case Study in the Turkish Non-Life Insurance Sector
title_sort multidimensional performance evaluation using the hybrid mcdm method a case study in the turkish non life insurance sector
topic insurance
multidimensional performance
entropy
merec
macont
url https://dergipark.org.tr/en/download/article-file/3737813
work_keys_str_mv AT mehmetzafertascı multidimensionalperformanceevaluationusingthehybridmcdmmethodacasestudyintheturkishnonlifeinsurancesector