CEO Expectations in terms of PR roles

The aim of this empirical study was to determine the chief executive’s role expectations of the most senior manager or practitioner responsible for the corporate communication (public relations) function in the organisation, in terms of the PR strategist (a strategic role at top management level),...

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Main Author: Benita Steyn
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1837
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author Benita Steyn
author_facet Benita Steyn
author_sort Benita Steyn
collection DOAJ
description The aim of this empirical study was to determine the chief executive’s role expectations of the most senior manager or practitioner responsible for the corporate communication (public relations) function in the organisation, in terms of the PR strategist (a strategic role at top management level), the PR manager and the PR technician. A conceptualisation of the role of PR strategist preceded the empirical study, differentiating it from the historical roles of PR manager and PR technician. The most important finding was that CEOs in the sample empirically verified the conceptualised role of the PR strategist. In view of the findings of the Excellence Study that shared expectations between top management and the corporate communication manager should exist for an organisation to achieve excellent communication (Dozier, Grunig & Grunig 1995), this study made an important contribution by establishing a benchmark regarding CEO expectations of the most senior manager responsible for the corporate communication function
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publishDate 2022-10-01
publisher University of Johannesburg
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series Communicare
spelling doaj-art-d6ce142ad883414e9de5771fec05279e2025-01-20T08:49:55ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0119110.36615/jcsa.v19i1.1837CEO Expectations in terms of PR rolesBenita Steyn 0https://orcid.org/0000-0002-3834-6336University of Pretoria The aim of this empirical study was to determine the chief executive’s role expectations of the most senior manager or practitioner responsible for the corporate communication (public relations) function in the organisation, in terms of the PR strategist (a strategic role at top management level), the PR manager and the PR technician. A conceptualisation of the role of PR strategist preceded the empirical study, differentiating it from the historical roles of PR manager and PR technician. The most important finding was that CEOs in the sample empirically verified the conceptualised role of the PR strategist. In view of the findings of the Excellence Study that shared expectations between top management and the corporate communication manager should exist for an organisation to achieve excellent communication (Dozier, Grunig & Grunig 1995), this study made an important contribution by establishing a benchmark regarding CEO expectations of the most senior manager responsible for the corporate communication function https://journals.uj.ac.za/index.php/jcsa/article/view/1837executive’s role expectationssenior managercorporate communicationPR strategisPR managerPR technician
spellingShingle Benita Steyn
CEO Expectations in terms of PR roles
Communicare
executive’s role expectations
senior manager
corporate communication
PR strategis
PR manager
PR technician
title CEO Expectations in terms of PR roles
title_full CEO Expectations in terms of PR roles
title_fullStr CEO Expectations in terms of PR roles
title_full_unstemmed CEO Expectations in terms of PR roles
title_short CEO Expectations in terms of PR roles
title_sort ceo expectations in terms of pr roles
topic executive’s role expectations
senior manager
corporate communication
PR strategis
PR manager
PR technician
url https://journals.uj.ac.za/index.php/jcsa/article/view/1837
work_keys_str_mv AT benitasteyn ceoexpectationsintermsofprroles